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products or modem= XB3
75mbps = Connect
200 mbps = Connect more
700 mbps = fast
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XB6
800 mbps = superfast
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XB7 & XB8
1000 mbps = gigabite
1200 mbps= gigabite extra
Cable package
10+ channels= Choice T.V
125+ channels = Popular T.V
185+ channels= Ultimate T.V
All products are on rental basis except mobile like rent for modem 15$ per month and cables 10$ per month.
Flex :- $15 for activation charges and after that its is completely free
+ $5 for extra box
1st level authentication :- fast and last name with zip code
2nd level authentication :- 1, SSN ( last 4 digit) 2. Store payment method (credit card , debit card) #, account no.
4.six digit code recived on mobile phone
xfinity provides fastest internet, which includes
1.speed upto 3 gbps
2. enhances parental controls and data pause
3. built-in advanced security to protect every connected device
4. connect to over 20 million secure hotspots nationwide (vast coverage)
5. customers personal information is safe, secure, and private
6. includes flex 4k streaming box and peacock premium
7. customers can also bring their own equipment if preferred
Questions to ask from customers related internet services
Q. what are some things you use the internet for?
possible answers
a. I do normal surfing
b. i mainly use it for my work
c. i do online gaming
d. i'm a streaming or like to watch streaming content
Plan to pitch
a. Pitch for a different prouct or try to gather more informartion by asking number of devicesconnected
b. 800 mbps
c.1000 mbps
d. 1000 mbps
Q2. How do you manage the devices accessing your home's wi-fi today ?
Q3. Do you find yourself looking for wi-fi hotspots to help save on your mobile data usage?
Q4. in addition to yourself, who uses the xfinity services in your home?
Q5. What types of devices are connected to your home wi-fi network ?
Q6. what type of programming do you enjoy watching - news, sports,kids, reality tv, movies?
Q7.What streaming services do you use for your viewing?
Q8. How do you watch content when you're on the go ?
Q9. What devices do you use to watch shows or movies?
Q10. Do you prefer to watch at home or on the go ?
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