Notes
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Move to new address
75 E Hartwick Dr, Skillman, NJ 08558
TRANSFER TO CUSTOMERS SALES DEPT.
-------------------------------------------UNKOWN
Spoke to Donna
8773102272611817
8573333816
Wants to make a payment using bank account number
-------------------------------------------
Spoke to Richard---------------------- 1:30
8535100180061611
LL: 2393692073
Concern: Cable box in living room is Snowy
Run ITG sned signal. SOAK 2
-------------------------------------------
Spoke to Alexus
6627018751
8299600064305956
Wants to schedule tech to install cable wire
call got disconnected
callback customer twice routed to VM
endorse
-------------------------------------------
Spoke to Kim
8396410441173933
CB: 7692307453
Concern: Something is not quite right XRE000250 bedroom : swap box
New : SN: 5811 Main bedroom
old box/swaped box: SN: 4983
Reso: run ITG send signal issue resolved. EOC
-------------------------------------------
Spoke to Nick / VEDIO REP. ////////////////
CB: 5517771027
8499052820582130
Concern: Flex Activation
Reso: Run ITG send signal, issue resolved. EOC
$15.54
-------------------------------------------
Spoke to Cornel //////////////////
8499052820582130
CB: 4086609879
Concern: Connect wifi to internet
error: incorrect wifi password
Reso: Run ITG update wifi password.
Issue resolved. EOC
Blacksword2022
-------------------------------------------
Sena
Iphone 15 128Gb
trade in
11 am 2033914460
357590491410279
-------------------------------------------
Spoke to Loutishi
8299600360320964
CB: 5402067629
Concern: TV freeze
Reso: Run ITG 2.0
Trouble with cellphone problem with double bill.
$55.64
-------------------------------------------
Spoke to Christen
8499101460215756
9178809314
Concern: Cable issue working for 2 weeks
need tech.
Check available sched but the earlies is OCT 13 customer refused and request a sup.
Call got drop.
Endorse
-------------------------------------------
Spoke to Louann
8773402150021695
CB: 2033053099
Concern:Cable issue status Code 580
SN: 5892
Reso: Run ITG send signal issue resolved.
-------------------------------------------
Spoke to interpreter
Customer name : Nakia :deaf and need assistance.
8889346489
8299700060470281
-------------------------------------------
Spoke to John
8773501040008224
8023426873
Concern: Email password
[email protected]
Reso: Run Itg assist Cx to reset the password.issue resolved EOC
Tater20$
------------------------------------------
Spoke to Barba
8773400211555446
Cb: 9149241560
Concern: Netflix not launching
Reso: Run ITG send signal, issue resolved. EOC
-------------------------------------------
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