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Amina@09
8773103610426710
978 996 3686
Kelly to rep. Sam to samuel (FV)
> modem activations
> ran itg // issue resolved
> Eoc # CR089177123
8773103231778408
203 253 7695
Kelly to Stephanie (FV)
> sn # TM02331U1561
> flex activations
> ran itg // itg 2.0 >> CR089180841
> issue resolved // eoc
> #CR089183709
617 334 3009
Kelly to Julieanne (unverified)
> call got dc
8499100217143477
215 609 2612
Kelly to Lydia (FV)
> modem activations
> ran itg // rerouted for tech
> educ the cx about the process
> eoc #CR089192491
wsrwifi
Andros18
8773501830004581
917 861 8344
Kelly to Stephen (FV)
> modem activations
> ran itg // issue resolved
> eoc #CR089201722
8299610260184196
434 247 1741
Kelly to ebony and ronald (FV)
> wants to remove internet and landline service
> connect to cx solutions dept
> rep. sebastian takeover the call
> Eoc
8299410050689417
314 665 6187
Kelly to Gulia (FV)
> cmac : F8790A67385D
> model : SBG8300 - 385D
> ran itg // rerouted for tech apt
> Eoc #CR Ticket #CR089216206
CR089216428
8299600330015462
434 447 8715
Kelly to Elaine (FV)
> cable box activations
> the costumer refused for walkthrough installation
> wants servicemen to be dispatched
> ran itg // rerouted for tech apt
> educ the cx about the process
> eoc #CR089236276
8499100226337896
215 667 1796
Kelly to Marcos
> Application ID B-9949137826
> wants to apply for the acp
> rep. mj from the acp dept takeover the call
> Eoc
8299600080144686
8773201810204281
603 232 6308
Kelly to rep. Bruce to Michael (FV)
> telephone activations
> ran itg // issue resolved
> Eoc #CR089241823
Lenovo - 1-855-253-6686
8499102350073362
484 571 7927
Kelly to nancy (FV)
> Telephone activations
> ran itg // issue resolved
> Eoc #CR089247525 #CR089248596
8299700071962052
202 590 4696 // 771 201 2788
Kelly to Sophia (FV)
> modem activations
> ran itg // issue resolved
> eoc #CR089252903
8499053030043962
9172099820
Kelly to Richard (FV)
> modem activations
> ran itg
> issue resolved
> Eoc #CR089259383
8993113140238026
717 618 2406 // 717 576 6846
Kelly to Caryn (FV)
> modem activations
> ran itg // rerouted for tech apt
> educ the cx about the process
> Eoc #CR089272107
8299400040021540
301 751 2838
Kelly to Sara (FV)
> wants to set up tech apt immediately
> contact support for manual process
> having an error // completed the process through GIT - biller
> Eoc
8499050260037060
267 456 8594
Kelly to Elizabet (FV)
> wants to reinstate the account
> completed the open order on the account
> educ the cx to upgrade the modem
> will go to local store to pick up equiptment
> Eoc #CR089292998
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