Notes

Apologize
=I am really feeling bad that you have to go through this and contacted multiple time for same thing.
This time I will personally take care of this and will do my best so that you do not have to contact again for the same issue.
=I really apologize for unpleasant experience which you had faced being a valuable customer of the Comcast family. Please allow me to overturn this situation.
=Thank you for bringing this to our concern. Let me quickly check it and help further to get this resolved.
=Just to set right expectation it may take few minutes to get everything fixed so please bear with me while I am checking account and troubleshooting to resolve it for you. Your patience will be highly appreciated.

Appreciation
=I noticed while authenticating your account that you've been with us for the last sometime. I'd like to say thank you for your loyalty, for being our customer and for choosing Xfinity. We really could not be doing this without you.
=I see that you have been with Comcast as a customer for quite some time. We appreciate your loyalty. I hope that aside from the issues you are having that your day is going well.
=Let me take this opportunity to welcome you to Xfinity family. Thank you so much for choosing Comcast to be your service provider. We are so grateful to have you and we value your business.
=I really appreciate your efforts before coming on this chat.

BWAF
=I really understand what you're saying, it's hard to use Internet while you are doing work! I know I experienced the same issue a while ago with my previous Internet provider and it was frustrating. We are definitely going to get it resolved as quickly as possible…as I know exactly how you feel”.
=Having reliable, fast internet is crucial to working and learning from home- It is something my family and I depend on daily! Let's see what's going on
=I really understand the billing issues, sometimes its hard to understand them as I faced same with my previous internet service provider. We are definitely going to get it resolved as quickly as possible…as I know exactly how you feel”.

BAXA
=Meanwhile, I would love to tell you that you can also try to fix internet issue, check for service outages, pay bills, manage your account online, see your appointments you can also cancel them using this app - all on the Xfinity My Account app. The app is exclusively for Xfinity customers and available on Google/Apple Store. If you have not used it, I would recommend to give it a try and you will find it easy & convenient to manage your Xfinity account.
=One of our customer's favorite features is Xfinity app where you can set up your home Wi-Fi and be online in minutes, find your Wi-Fi password, see who's online, troubleshoot issues and even pause home Wi-Fi network access during dinner time. You can also give nick names to your Wi-Fi.

Xfinity mobile
=I have a great news for you which can bring smile on your face:) shall I share the details with you?

=XFI complete: You'll get XFI complete package in that you will get unlimited data with advanced XFI network security + Free home wifi assessment + Upgraded one modem + you will also get advanced 2nd generation XFI POD for no charge for full home coverage if required (eligible) after completion of 14 days of home assessment, sound's good?

=Flex: Meanwhile, as you are a valuable customer I am giving you free access to our streaming services with Peacock premium subscription at no charge , you will also get a 4k streaming box with it with no additional cost, It will be free as long as you have xfinity internet. how does it sounds to you?