Notes
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to explain
to control
to predict
Interview- helpful in uncovering explanations about phenomena
4BENEFITS OF STUDYING OB
skill development
personal growth
enhancement of organizational and individual effectiveness
sharpening and refining of common sense
Soft skills- generally interpersonal skills
Hard Skills- techinical skills
7PERSONAL FACTOR AND TRAITS
Extraversion
Emotional Stability
Agreeableness
Conscientiousness
Openness to experience
Self monitoring of behavior
Risk taking and thrill seeking
5KEY FACTORS OF EMOTIONAL INTELLIGENCE
Self-Awareness
Self-Regulation
Motivation
Empathy
Social Skills
2COMMON ATTRIBUTION ERRORS
Fundamental Attribution Error
Self-Serving Bias
3FACTORS THAT INFLUENCE ATTRIBUTION
(Consensus)
(Consistency)
(Distinctiveness)
5SHORTCUT USED IN FORMING IMPRESSION
Selective Perception
Halo Effect
Contrast Effect
Projection
Stereotyping
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