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72603355748092 || a6bb5c88-e30b-4707-9e4a-58beeb636dbd ||cci saying flight delayed and cx will not be able to pick the rental till next day // aob to rental for waiver as per ht 1023 as it says for fox booking call them after taking proper documents of proof // cx shared details of delayed flight and on confirming yes flight have been delayed and by the time cx will reach there rental will be closed hence called the number on voyager no routes founf // hence raising sr // business support line as per ht 850 closed // as urgent raised sr durated for 1 hour //
72650842763611 // 90125139-910e-45b5-9a10-6da4b3ae7366 // cci to confirm DOB if it is feb 20 2002 // unable to see DOB / ndc booking // tried checking pnr detail from vnext // getting error PNR-Q43BW4 PCC-BA11617270 Content not available for NDC // aob to airline // airline agent Pooja from New delhi India , confirmed DOB correct // informed cx // nfat
72650177442802 // b5da7ac6-02bf-4e78-a0b1-95aec1a31c37 // cci to cancel flight // under void window // as last leg cancelled post making booking // tried cancelling from v next // succeeded showing If you cancel this flight now, you'll get a full refund of $2,618.15. // Virtual Agent, Sep 8, 2023, 12:56 AM // after clicking yes cancel showing Looks like we can't take care of this flight here, so this one needs to be handled in the GDS. // hence aob to airline with tl approval // as per ht 26765 called ndc direct number got connected to agent and he said he cannot help and asked to contact on other number // survey agency // Name : Gabrielle // Location Madrid Spain // called the given number got connected to Agent name : Lalit // Location: New Delhi // Agent sign : // he confired he voided but not updating on our system hence any error to be tagged on airline agent // he voided and asked to drop email to [email protected] for refund of full amount with ticket number // dropped email on vnext id : b5da7ac6-02bf-4e78-a0b1-95aec1a31c37 // informed cx
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