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72649457075260 // 4f3705cb-8d35-464b-b470-da0e89914680 // airline call as ticket under airline control and exchanged status and we had to refund cx due to asc // Approve by Chirag TL
72610808062212.00 // 84af9272-3961-4f19-872e-588bc009cb7e // aob to rental as per ht 1023 and 36423 // customer at rental counter closed hertz rental partner of dollar even they do not have rental approval // approved and data recorded by Sakshi TL
72531906335411 // a64717cb-0b67-4ce0-b0eb-23d3d845f762 // called tier 3 as non refundable ticket and cx was asking refund on basis of advisory which does not cover refund // cx wanted manager and was giving threat of legal escalation hence transferred as per ht 2837 // approved by Hitesh sir
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