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72644991730897 72645004236439
Itinerary Number: 72645464420623 ( Kirpan Sir )
3589ff5d-6701-41e4-8bee-8caee6040eb2 / pax wants to know the refund status as per pax / she wants the refund as too many days have passed/ask for Sup/transfer to T-3
49331b66-11ed-4d51-9883-c9ff72f12e16 / pax wants to cxl the reserve. as she choose the wrong dates / VOID for AA / for UA transfer to Amadeus / Itinerary Number: 72654485955027 ( Vikas sir )
pax flight was cxld by B6 AL as due to a weather issue / checked the website flight cxld / cx said that AL is redirecting to Expedia / hence call AL on cx behalf / AL agent told that there is a separate dept. who works on these reservations as per German time which is 9 am to 9pm -/ info shared to pax ask to call back as per German time / The agent provided this contact no :- 004961716988933 to call plz contact on this no next time/ Due to SP issue the call was disconnected in between tools were not working tech glitch was there info shared with the available sup / hence call cx as well as AL / 3dbd73b4-c0b4-4173-a93c-3c902e56842e / Itinerary Number: 72638408306082 (approval Vikas sir )
1-800-243-6822
Itinerary Number: 72651744634056 / 614c5150-edb5-44e8-9070-b40414f3992c / pax wants to ak the cancellation / tried in v-next / unable to do/call AL for cancellation policy/agent Nitin info that it will be a full refund for cxlation / hence cxld / as per pax/refund time frame 1-2 weeks (Vikas SIR )
pax wants to know about the refund time frame/info shared / 302120eb-df8d-481c-9fe8-9e473795fd4f / * Itinerary No:72652810494201 ( CB Vikas sir / cx disconnection )
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