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Please share a third party email address or your mobile phone number so that we can update the same and send you the reset code.
To get the number and email updated on the account you have to be connected to your In home WIFI, and once you get the email link and and number gets verified, you just need to go to https://idm.xfinity.com/myaccount/reset , and you can will get the code on email or mobile.
I will update your preferred email address on your account and you will a Validation Link on your email address you just need to connect your device to you Inhome XFinity Internet and click on the link to update email address on your account and link will be valid for 72 hours. So whenever to reach at your home you will be able to update email address on your account. Similar thing you can do with your Mobile number but in that case Link will be valid for 24 hours.
Now you just need to open this link : https://idm.xfinity.com/myaccount/reset and put your username . Then you will get an option to send password reset link to your email address and once you click on the link you will be able to setup new password for your account.
Now you just need to open this link : https://idm.xfinity.com/myaccount/reset and put your username . Then you will get an option to send reset code to your phone number. Once you put the reset code you will be able to setup new Password for your account.
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