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conf-68ff46bd-274e-4d00-97d7-5ffcf102f7c7
Reason- cci for changes try from voyager next error call airline after taken approval form TL Vikas agent name- sana location- delhi she check the policy its was non refundable non changeable inform same to the pax.
Itinerary- 72655452851069
conf- 25baac02-91ec-493d-a4d4-d137ce9aa28e
Reason- cci to ask about the refund for the hotel reservation previous agent try to contact hotel unresponsive so call hotel after taken the approval form Tl Ajay hotel agent name -diane fornt desk give approval for the refund inform same to the pax and proceed refund.
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