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7f8ab315-8ea1-4e0e-b6e5-bfb2af8e322f
cx called for the ref hence as per the pre case tier 3 agent to push back the cx but hence cx still request for the refund hence called tire 3 for more alternative //hence ref hence tier 3 rakesh has procced with refund (AOB Approved by TL Vikash )
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72652978642244
c9f67cde-de3b-4d3d-bdf3-c7b9b968907a//
cx called for the changes that has been request hence no responds from the vendor as mentioned by the pre agent // hence cx req for the cancellation called the vendor for the waiver hence refund approved (AOB Approved by TL Vikash )
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72633295335835
615ab8ca-60b1-47cd-8cf0-e55571349497
cx called to cancel the rev hence as it NDC tried cancelling in the vnext direct to GDS agent tried in web too cancellation can be only done with the airline hence call the airline // hence refund proceeded (AOB Approved by TL Vikash )
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