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Out of curiosity, may I know how much are you paying for your current mobile services and for how many lines?
DPP
I can see on your account that you are eligible for Xfinity Mobile "Google Pixel 6A” on us
A which, is “Free Full retail value of the device i.e. ($ 199.99) will be credited on your monthly bills spread over 24 months. All you need to do is add a new line of service and port an existing phone number. I can go ahead and sign you up for Xfinity Mobile
Mobile locked
it shows here that the device is partially unlocked do not worry we can go ahead and place the odder for this device too however before activating the sim card you must call your current mobile provider and check If outstanding payments need to be resolved with Other carrier, it may take over 24 hours to complete.
Soak
I found an issue with your device that may be causing some network interference. Further escalation will be needed to address the device at your home.
Seasonal suspend link
https://inseasonal.cable.comcast.com/home
Nps
I hope I have answered all your questions and concern for today and you are happy with my assistance? Is there anything else I can help you with today ?
Modem compatible
https://www.xfinity.com/support/devices/#unauth
For home phone cancellation
Bundle packages are more economical and I can see for home phone services you are paying nothing and if we will remove the home phone services it will higher your bill as lower packages are available at regular price
Deal not available
I would also like to inform you that promotions keep on changing from time to time and going forward once there will be other new promotions in the upcoming month, we will definitely notify you regarding the same as you are our valuable customer.
Payment arrangement
I have checked your account I can see your services are temporary disconnected because of non pay I wish I could help you to restore the services as we are from basic troubleshoot team we have limited access for that we have dedicated who who have more access for restore the services
Tech cancelled in outage scenario
There was an issue with outside line which was connected with your house line that is the reason you are getting the issue however outside line was repaired from our technician team
Security
And please no worry about it this chat will be all secured and your all personal data will be vanished after 15 minutes from this chats so no one can see your SSN again on this chat.
Please be rest assured we will follow all the federal Government security policy so your all personal information will be secured.
Chat hold
Due to occasional latency please be patience if there is gap in response please do not close out the chat.
XAP plan
As i can see there is way to restore your service is Xfinity temporary service plans in which your internet speed will reduce to 100bps and all your cable equipment will auto disable by the system but you can access the internet at 100 Mbps speed
Prorate charges
You been charged on prorated basis and you've made changes in your account in middle of billing cycle.
You made the changes in your account in the middle of billing cycle that's why prorated charges were added to your account
Complain email
[email protected]
Outage reason
Our team is working in your area to upgrade the cable and internet service that's why you are facing the outage issue.
It is to enhance the services in your area
Gsr
I would like to recommend you to go for rented Xfinity modem its provide you seamless internet connectivity and better synchronization along with the advance security which will protect you from dangerous malwares and virus. Would you like to go for it?
As I can see that you are using 900 Mbps speed however you are eligible to upgrade your speed to 1200Mbps under the super saver deal just currently going on you can upgrade it with just $10 per month , Isn't it a great deal ?
Xfi complete
As I can see you're using Xfi enable modem however you have not merged it with the Xfi complete which provides you seamless network connectivity and the better synchronization form the server end. Would you like to add it?
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