Notes

The Importance of Responding to Problems With Rental Properties - A Stitch in Time
Effective home property management requires managers/owners to retort on time to tenant complaints when problems are reported. They really need to reply just as if it were their very own home. Failing to take care of problems is good for set of reasons tenants start looking for new places to call home. And right now it is a renters market, as there are many empty rental units out there.
I speak from general observations on this as I was renting a house when several problems developed. The owner/landlord didn't react to problems he considered "nice to have" features and not requirements. A couple examples:
- When I moved in I quickly learned the sprinkler system had several leaks and many sprinkler heads were busted off the pipes. I complained along with the owner said he would take care of it. This took for a lot of months. I finally got sick and tired with dragging the hose around to water and paying a higher water bill (sprinkler system was on reclaimed water), so I informed him that I stopped watering. He still didn't remedy it, as well as the yard started to die. Not wanting my dogs to trace in mud, I reluctantly learned how you can fix the device. The landlord didn't even offer to purchase the various components!
- kew property manager is when the lake softener salt tank cracked and leaked. Again he didn't respond for months. I got tired of waiting and patched the tank with some plastic and epoxy. It was clear my landlord didn't care providing he didn't think your home was in urgent need of repair.
Home property management is around taking good care of the tenants needs and, if the manager is not the owner, ensuring that they're meeting the owners' expectations. In my second example the salt water leaked to the garage floor and rusted the water heater, which rusted through and failed several months later. About few months next the bottom of the garage door became so rusty it started to sink. I'm sure relating to the two problems my landlord spent a minimum of $600, when he may have fixed it with a part of plastic and epoxy. He might have prevented the extensive damage. It's important for the non-owning home property manager to not let problems transform into bigger problems. A well maintained house will generate the owner or home property manager's client more revenue.
The saying is true "a stitch with time saves nine." That same stitch will keep a cheerful tenant inside a rental unit for a long period. And long-term tenants medicine goal of each home property management professional, owner or otherwise.
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