Notes

I regret to inform you that we are undergoing an emergent maintenance work currently with the internet service. This is a technical issue from our backend. All our Engineers and Experts are already working on this particular issue. We are doing everything we can to fix this issue and restore all the service as soon as possible. We are currently upgrading the services to 10G for the better, consistent and reliable services. So it need the installation of advanced equipment in your area hub, that is the reason maintenance was done

The maintenance is almost over in your area and your services can be restored within next 30 minutes but is the max time


Your services can even be restored within next 10 or 15 minutes as well


The credit will be applied on the basis of the number of hours of inconvenience and the bill that you pay, once the outage is over, it will be applied to your bill. I have updated your number as well so you can keep getting updates on this

You can be assured we have updated the request to the technician working in your area as well to restore the services as soon as possible. They are doing everything from their end to make sure that the improved and better services are restored as soon as possible

Your welcome nd please accept our sincere apologies and we are deeply regretted for the time you had to stay without the internet
But the maintenance we are doing is just to give our customers consistent and reliable services for the long term, I hope you will understand it