Notes

bwaf
acknowledgement
toggle
own it
appreciate - personal connect - set clear expectations - resolution - probing
bexa
self help

further assistance

ChatID:
1. Travis
2. ChatId: 763752876877548917 - Tierranie
Is there anything specific you'd like to discuss or any other issues you'd like me to address?
Meanwhile I would also like to inform you that during the service interruption, as an alternative you can also access Xfinity Hotspot.
All you have to check the hotspot location map online at wifi.xfinity.com or download the Xfinity WiFi Hotspots app from the App Store or the Goggle Play store.
After downloading the Xfinity hotspot app or visiting the link you need to click on the 'Find a hotspot" tab and enter address, city, state or ZIP code to find a nearby hotspot.
There will be no charges for you to use it and it is free of cost with Xfinity internet service. All you have to do is to connect using your XFINITY user name and password.

You were fantastic to work with! Is there anything else I can help you with ?

I wanted to share that you can also enjoy our XFINITY WIFI hotspot on the go, please refer the link http://wifi.XFINITY.com/ to check available hotspots . All you have to do is to connect using your XFINITY user name and password.

There's a great news for you, Mindy. I've checked on your account that there's a same package available at a lower cost. Your estimated recurring monthly bill will be $65.00.

Just to inform you that you can also download Xfinity My Account App from Apple App store for IOS and Play Store for Android Phone to stay connected and manage bills on your account anywhere and anytime. You can also visit following link : https://login.xfinity.com/ to visit My Account portal online.


President Biden is about to speak in less than 10 minutes
Last night I got an automated offer for appointment today with two choices.


An adult over the age of 18 must be present during the entire appointment.
Access will need to be available to all cable outlets in the home and the technician will not move furniture.
All services will be interrupted during the technician visit while repairing and verifying signal before leaving. Please schedule during a time when this is acceptable if there are any concerns.
Pets must be secured during the technician visit, for their own safety and the technician's.
#10016126683020100001

Before processing further, I'd like to inform you that I've arranged a tech for you to get the issue resolved and if the issue is from our end you'll be charged nothing for tomorrow's tech visit.

For more convenient access to your account and quick solutions, I recommend downloading the Xfinity app. It's a powerful tool that puts control at your fingertips. The app is exclusively for Xfinity customers and available on Google or Apple Store. Login using the Xfinity Primary User ID & password.