Notes

==============================
Details required:-


Hi ,

Thank you for writing to us.

To understand the depth of your query we request that you share the below at your earliest convenience:

1. Order ID:
2. Issue Type:
3. Artifacts (images, screenshots, etc)

As always, in case of anything else, we're at your service! Feel free to drop us a note.

Regards,
Swiggy Support.

===============================================
Incomplete Info:-


Hi ,

Thank you for writing to us regarding .

For us to understand the query in detail, please share the order id from the registered email address.

As always, in case of anything else, we're at your service! Feel free to drop us a note.

Regards,
Swiggy Support.


========================================
Probe for images wrong/ packaging:-


Hi

Thank you for writing to us.

To help you better we request you to share:

1. Clear images of the food received, kindly have the specifics captured in the images
2. An image of the packaging in which the food was delivered

We look forward to hearing from you.


As always, in case of anything else, we're at your service! Feel free to drop us a note.

Regards,
Swiggy Support.
9771123470
---------------------------------------------------------------------------

Compensation already processed 1st response:-


Hi Abhishek,

Thank you for writing to us about the order #.

​We are happy to confirm that a refund of INR has already been processed for this order.

As always, in case of anything else, we're at your service! Feel free to drop us a note.

Regards,
Swiggy Support.



-------------------------------------------------


Hi ,

Thank you for writing to us.

To help you better we request you to share:

1. Clear images of the food received, kindly have the specifics captured in the images
2. An image of the packaging in which the food was delivered

We look forward to hearing from you.

As always, in case of anything else, we're at your service! Feel free to drop us a note.

Regards,
Swiggy Support.




===========================================
bank statement

Hi Rudraksh,

​Thank you for getting back to us.

Request you get back to us with a bank statement from 17 Feb to till date.

Please feel free to contact us back at www.swiggy.com/support in case you need any further assistance.

Regards,
Aamer Khan
Swiggy Support Team.



------------------------------=====0=-=-----------------------------------------------------
03 refund/coupon


Hi ,

Thank you for writing to us regarding your order.

As stated in earlier comms, we will not be able to help you with any further compensation at the moment.

As always, in case of anything else, we're at your service! Feel free to drop us a note.

Regards,
Swiggy Support.


================================================
Hi Shubhranshu,
​
​Thank you for writing to us. Please accept our apologies for this unusual experience
​
Swiggy One purchase option is now available in the accounts section of the Swiggy App. Please check the details and purchase Swiggy One by going to the accounts section in your Swiggy App.

𝐁𝐚𝐬𝐞 𝐁𝐞𝐧𝐞𝐟𝐢𝐭𝐬
The Swiggy one is offering unlimited free deliveries and exclusive extra offers on partner restaurants, Instamart,Genie and meat stores.

𝐅𝐫𝐞𝐞 𝐃𝐞𝐥𝐢𝐯𝐞𝐫𝐲

1. Unlimited Free Deliveries on Food and Instamart on all the restaurants
2. Unlimited free deliveries on all the restaurants within 10 kms on orders above 149/-.
3. Free deliveries applicable on Instamart orders above Rs 99.

𝐄𝐱𝐜𝐥𝐮𝐬𝐢𝐯𝐞 𝐎𝐟𝐟𝐞𝐫𝐬

1. Extra Discounts on select restaurants and Instamart stores up and above regular offers
2. Upto 30% extra off on Food deliveries on eligible restaurants (Upto 30% above regular offers, no code required!)
Hope this was helpful.

As always, in case of anything else, we're at your service! Feel free to drop us a note.

Regards,
Swiggy Support.