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2. infomraiton hamtpon inn raleaigh
3. mark maron nov 10th
4. 232472657 - cancelled one room Susan. - We did not charge Expedia for one room. Cancellation number for one of the rooms # 386960543
Nature of the Problem: Customer called to get the refund for the cancellation she did directly with the hotel for one of the rooms she reserved.
The clients desired resolution:get the full refund.
Did you call the hotel: What was the outcome: Yes, I spoke with Susan from the front desk, and told me that they did not charge Expedia for one room. Cancellation number for one of the rooms # 386960543
Did you call AAS: What was the outcome: N/A
What else did you do to resolve the situation:
What was the final outcome of the call: The reservation was cancelled free of charge by the hotel.
Resolved or Escalate: Escalate.
5. Francis Hosue
6. Tim
7. Phil Archer
8. bBright niggone
9. 8056582233 carl cancel
10.David Hearn
11. Nancy horton 32crkzwt
12.
13. 321403570
14. 859261-8400
Nature of the Problem: Customer called to verify why at the hotel the reservation was.
The clients desired resolution: Modify to the desired dates.
Did you call the hotel: What was the outcome: Yes, I spoke with Joyce from the front desk, and told me that the reservation was already cancelled free of charge, cancellation number #44521982
Did you call AAS: What was the outcome: Yes, Dwain contacted the property and was able to confirm that the reservation was cancelled free of charge.
What else did you do to resolve the situation:
What was the final outcome of the call: The reservation was cancelled free of charge and Expedia processed the full refund.
Resolved or Escalate: Resolved.
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