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CB: (717) 979-7761
Jade talk to: Teresa
Concern: Modem Activation
WAN: E4F75BF93D4A
HFCMAC: E4F75BF93D49
SBG6950AC2
RESO: Run ITG 2.0, follow ts, send signal, modem is offline, route to tech visit. Existing tech visit on the account. Complete ITG. | reactivate the old modem. Run ITG. Provision the device. Old modem is working fine. EOC
CR Ticket #CR087457227
CR Ticket #CR087460497
Note: Possible DSAT. 5x na siya sige tawag sa line. Offline iyah new modem. Nag work ang old modem.
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