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act-rpi deny info shere
comm-rpi deny info shere//cmn
issue-I want to Return/Replace
action - info shared
comm- Refund Successful to Refund Voucher/cmn
Issue: product already picked up but not updated // multiple suborder
Action: RL filled// 72 hours
comm: already picked up with 53933046115// cmn
issue-I want to Return/Replace
act-Refund Successful to bank // conted to bank
comm- Refund Successful to bank // conted to bank//cmn
.cx was happy to this product so status closed
Issue: cx want to know about the delivery of the product//OFD
Action: info shared
comm: ask cx to wait till 6 PM //cx agreed //cmn
Issue: cx wants to know the complaint status(return case)//out for pick up
Action: info shared//ask to wait 9 pm
comm: apology done//shared the courier partner name//cmn
issue cx want to aabout return// different item erecive
action info shared// re-direct to self serve
comm sms send// cmn
issue cx want to about refund// return
action info shared
comm tat shared 24 to 48 hrs// apology // cmn
order delivered but states not show
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