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https://sampark.snapdeal.com/app/login


Sir, from your given suborder this order is shoewing and there is no return request has raised .


Session id : 4CD51DB24E23768

















issue:cx ask about refund
action:reply on chat
comm:cx wants callback//callback arranged














No need to worry, I will surely help you out about this issue.

Sir, aapse request hai ki aap apne product ki 2/3 images share kr dijiye.
16-Apr 1:07:12 PM


issue:cx want refund//refund initiated
actin:info shared on chat
comm:ask cx to check snapdeal creedit


Issue: cx want to know about the order status//UD marked
Action: ud probing
communication:cx did not response//cx went unresponsive while probing

I really apologize that you are facing such issue. Please do not worry I am here to help you and will provide you the best possible resolution.

For Prepaid orders: I have registered your request. I'll share the proof of delivery with you once we get it from our courier partner within a maximum of 6 days. In case you are still not able to locate your package, just let us know. We will look into the matter again and find a resolution for you.

For COD orders: I have registered your request. I'll share the proof of delivery with you once we get it from our courier partner within a maximum of 6 days. Meanwhile you can place another order.

Sir, I request you to please check your refund amount of Rs. and Rs. in your Snapdeal credit.

Sir, I request you to kindly update your snapdeal application first and check your refund amount in your snapdeal credit.

Sir , please be assured that we are working hard to get your item to you at the earliest.

Issue: cx wants to know the complaint status(return case)
action: pickup probing
comm:cx went unresponsive while probing


issue: cx wants to know about refund
action:info shared
comm: told cx to check in snapdeal creedit




Acount number 100024915110
ESFB0015002
PAYAL DHIMAN

https://docs.google.com/spreadsheets/d/1-QMqiEHgZ5eGw7XWOE7VFf8t00QNCUFZe1N5RT1vmL8/edit?pli=1#gid=0

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