Notes

EML - IEP-EML-~EMAILADDRESS~

To view Split PNR – RTAXR

For manual PCC jump – rtoa/1a

Rpp/tth : to check the price paid by the customer on purged PNR.

RPP/ : use this command to open any information on purged PNR.





GDS commands and formats
22512

Update history

August 23, 2022

Under Special Service Requests (SSR) in the GDS, updated KTN, redress number and Visa information

July 19, 2022

For Amadeus, added queue filter by airline and queue filter by travel date.

May 27, 2022

Under Special Service Requests (SSR) in the GDS, added Paid bag rejects

May 24, 2022

Under Special Service Requests (SSR) in the GDS, added Add a Frequent Flyer number to a PNR






Before you begin
Check out the tables below. If you see "--", we either don't have the command or it doesn't exist for that GDS.






Basic GDS commands and PNR navigation
Command Description

Sabre

Amadeus

Sign in

SI*[Agent ID]

Not applicable to SellCo

Sign out

SO*

Not applicable to SellCo

Emulate into another PCC/OID/SID

AAA[PCC]

Not applicable to SellCo

Sign out of emulated OID/SID and back into default

--

Not applicable to SellCo

Display PNR by Record Locator

*[Record Locator]

RT[Record Locator]

Display PNR by Ticket Number

WETR*T[Ticket Number]

RTTKT/[TKT number]

Retrieve by name or partial name

*-[Last Name]/[First Name]
*-[Last name]

RT/LASTNAME/FIRST NAME

Retrieve by name and date

*-[Travel Date]-[Last Name]/[First Name]

RT/DATE-LAST NAME

Display airline record locator

--

RL

Delete Line

--

XE[Line Number]

End and retrieve a PNR

ER

ER

Ignore a PNR

I

IG

Ignore and retrieve a PNR

IR

IR

Accept airline changes

EWR or
EWGR for AA

ERK

Move up

MU

MU

Move down

MD

MD

Move top

MT

MT

Move bottom

MB

MB

Clear screen

ALT BACKSPACE

F3

Toggle recent commands

ALT UP ARROW

ALT UP ARROW

Command replay

Sabre Replay in Dropdown

ALT RIGHT ARROW

Check if airline allows voiding an exchanged ticket

WETP*[Airline code]

HE ETT [Airline code]

Top of page




PNR elements in the GDS
If you need to create a new PNR, make sure you use the PN_CR script available in both Amadeus (Your Smart Flows) and Sabre (Office Smart Keys).

Command Description

Sabre

Amadeus

Display all PNR elements

*A

RT

Display name elements only

*N

RTN

Display remarks

*P5 or
*P5H

RTR

Display received elements

*P6

RTRF

Display SSR/OSI

*P4 (for AA)
*P3 (for all other airlines)

RTG

Display fare elements

--

RTF

Display form of payment

*-

RTF

Display email address

*PE

--

Display phone element

*P9

RTJ

Display ticketing elements

*T

RTTN

Display electronic ticket

WETR*[Line Number]

TWD/L[Line Number]

Display electronic ticket without PNR

WETR*T[Ticket Number]

TWD/TKT[TKT Number]

Display database ticket image by ticket number

WTDB*T[Ticket Number]

TWD/O*

Display taxes

--

TWD/TAX

Add additional SSR messaging for Infant

3INFT/[Last Name]/[First Name]/[Date of Birth]-[Name field of adult]

--

Add remark

5H-[Freeform]

RMA/[Free Form]

Add OSI (all airlines)

3OSI[Airline Code][Freeform]

OS[Airline Code][Freeform]

Add frequent flyer (FF) number

FF[Airline Code][FF Number]-[Name Field Number)

FFN[Airline Code]-[FF Number]/P[Passenger Number]

Add form of payment

5-*[CC Type][CC No]¥[Exp Month]/[Exp Year]

FPCC[CC Type][CC Number]/[Exp Date]

Authorize credit card (CC)
Note: use only if script failed

CK*[CC type][CC #]/[Exp date]/[Amount]/[Airline code]

DECC[CC type][CC #]/[Exp date]/[Currency][Amount]/[Airline code]

Authorize credit card (CC) in MX POS



DEFP

Add received field

6[Agent SSO Login]

RF[Agent SSO Login]

Top of page






Encode/decode in the GDS
Command Description

Sabre

Amadeus

Encode city

W/-CC[City Name]

DAN[City Name]
DAN[City Name]/[2-letter code for state if applicable]

Encode airline

W/-AL[Airline Name]

DNA[Airline Name]

Encode airport

W/-AP[Airport Name]

DAC[Airport Name]

Encode aircraft

W/EQ-[Manufacturer]

DNE[EQ Code]

Decode city

W/*[City Code]

DAN[City Name]

Decode country

HCCC/[Country name or code]

DC[Country Code]

Decode Airline code

W/*[Airline Code]

DNA[Airline Code]

Decode equipment

W/EQ*[Aircraft Code]

DNE[Aircraft Code]

Decode airline/AL validation number

W/*[Airline Code or Validation Number]

DNA[Airline Code]

Display 10 closest airports to specific city

W/-CY [City, State]

DAN[City Name]/N

Display 10 closest airports to specific airport

W/-AT[Airport code]

DAC[airport code]/N

Display 10 closest airports to a US military base

W/-MB[Base Name, State]

--

Display current time at airport

--

DD[Airport Code]

Convert from Zulu Time

--

DDZZZ[Time]/[City Code]

Display Ticketing/baggage agreement between specific airlines

W/*[Validating airline code]¥*[Other airline code]

TGAD-[Validating airline code]/[Other airline code]

Display e-ticket information

WETP*[Airline code]

HE ETT [Airline code]

Decode class of service

--

GGCODE[COS]

Top of page






Help in the GDS
Command Description

Sabre

Amadeus

Format assistance

--

HE[Item need Help with]

Assistance with last format used

--

HE/

Help with flight status

--

HEPNR

Help with Secure Flight passenger data

--

HESSR

Help with price and store fares as booked

--

HEFX

Help with seat requests

--

HESEATS

Move to a specific line number in HE article

--

MS[Line No]

Move to previous help screen

--

MPHE

Help with sorting queues

--

HE QV, then MS190

Top of page




Availability and PNR itinerary in the GDS
Command Description

Sabre

Amadeus

Basic availability

1[Date][City Pair]

If you want to search by a specific time use 1[Date][City Pair][Time]

AN[Date][City Pair]

If you want to search by:

Departure time: AD[Date][City Pair][Departure Time]
Arrival time: AA[Date][City Pair][Arrival Time]
Direct access availability

1[Availability date][Departure date][Arrival city] ¤ [Airline code]

--

Dual basic availability

--

AN[Date][City Pair]/*[Return Date]

Specify specific airline

1[Date][City Pair)] ]¥[Airline Code]

AN[Date][City Pair]/A[Airline Code]

Specify COS

1[Date][City Pair]-[COS]

AN[Date][City Pair]/C[COS]

Specify cabin

--

AN[Date][City Pair]/K[Cabin Code]

Cabin codes are:

Economy: Y
Premium Economy: W
Business Class: C
First Class: F
Specify connecting city

1[Date][City Pair][Time][Connecting City]

AD[Date][City Pair][Time]/X[Connecting City]

Request direct flight

1[Date][City Pair][Time]/D

AD[Date][City Pair][Time]/FD or
AD[Date][City Pair][Time]/FN (Non-Stop)

Request additional availability

1*

MD

Display additional COS

1*C

--

Request return availability

1R[Date]

ACR[Date]

Change time

1*[Time]

AC[Time]

Change date

1*[Date]

AC[Date]

Change destination

1*A[City Code]

AC//[Airport Code]

Change Airline

1¥[Airline Code]

AC/A[Airline Code]

Sell single segment from availability

0[Number of Seats][COS][Line Number]

SS[Number of Seats][COS](Line Number]

Sell connecting flights from availability

0[Number of Seats][COS][Line Number]*

SS[Number of Seats][COS] [COS][Line Number]

Sell multiple segments from availability

0[Number of Seats][COS][Line Number][COS 2][Line Number 2]

SS[Number of Seats][COS][COS][Line Number]

Insert an ARNK

0A

SIARNK

Move segments

/[Segment Number to Insert After]/[Segment Number to Move]

--

Cancel flight segment

X[Segment Number]

XE[Element Number]

Cancel a range of flight segments

X[Segment Number]-[Segment Number]

XE(Element Number)-(Element Number)

Verify connection times

VCT*

DMI

Verify connection times for specific segments

VCT*[Segment Number]/[Segment Number]

DM[Segment Number]/[Segment Number]

Minimum connection time for airport and airline(s)

T*CT-[Airport]/[Airline]

DM[Airline Code 1]/[City Code]/[Airline Code 2]

Display flight information

VI*

DO[Element Number]

Passive sell
Notes:

If it will be ticketed, use PK.
If the airline will never see, use GK
0[Carrier Code][Flight number][COS][Travel Date][City Pair]GK[Passenger number]*[Confirmation Code]

SS[Carrier Code][Flight Number][COS][Date][City Pair]PK[Passenger number]/[Confirmation Code]

Passive cancel

0OTHYYGK1LAS[DATE]INFO/RETENTION

RU1AHK2SEA[Date]/RETENTION LINE

Top of page






Pricing and fare quotes in the GDS
Command Description

Sabre

Amadeus

Display historical fare rules

FQ[Issue Date][City Pair][Dep Date]-[Airline code]¥Q[Fare basis code]
or
RD[Issue Date][City Pair][Dep Date](Fare basis code]-[Airline code]*[Rule number or M for MENU]

FQD[City Pair]/[Travel Date]/A[Airline Code]/R, [Ticketing Date]/C[First letter of COS]/IL

Merchant:
FQD[City pair]/A[AL code]/R,U,-IT/D[Departure date]/C[COS]

To display specific rule categories

RD[list number]*[Rule Number or M for MENU]

FQN[List number]*[Category or M for MENU]

Limit FQ by passenger type

--

/R,- PTC[Ticketing date]
Example: /R,-CH01APR12/

Price itinerary as booked

WP

--

Price itinerary at lowest fare

WPNCB

--

Price itinerary at lowest fare and book (store fare)

--

FXB

Price itinerary as booked and store the fare

WPRQ

FXP

Price at lowest merchant fare and rebook

WPNCB¥PJCB

FXB/R,U

Price as booked merchant

WP¥PJCB

FXP/R,U

Price itinerary at lowest fare and book for specific segment

WPNCB¥S[Segment number]/[Segment number]

FXB/S[Segment number],[Segment number]

Price itinerary specifying the validating Airline

WPNCB¥A[Airline Code]

FXB/R,VC-[Airline Code]

Price itinerary at lowest fare in the same cabin

--

FXB/K

Determine US tax on a base fare

TX/B[Base Amount]

DF[Base Amount]P7.5

Backdate pricing

WPNC¥B [Original Issue Date] ¥S [Segments to price]

FXB/R,[Original issue Date]

Break down taxes

WPDF

--

Change all segments to new booking code

WCA[Booking Code]

SB[Booking Code]

Change specific segment to new booking code

WC[Segment number][Booking Code]

SB[Booking Code][Segment number]

Change multiple segments to new booking code

WC[Segment number][Booking Code]/[Segment number][Booking Code]

SB[Booking Code][Segment number],[Segment number]

Display price quote

*PQ

TQT
or if more than one TST: TQT[Line number]

Store price quote (PQ)

PQ

FXB (price lowest and store)
FXP (price as is and store)

Display price quote history

*PQH

TTH

Display the price quote/TST reissue record details

*PQR

TQR

Delete all price quotes

PQD-ALL

TTE/ALL

Delete a specific PQ record

PQD[PQ number]

TTE/T[Element number]

Delete PQ for specific Passenger

--

TTE/P[Passenger element number]

Search for new itinerary at lower price (Bargain Finder)

WPNI

--

Sell new flights from search results

WC¥[Option No]

--

Top of page




GDS queues
For most common customer requests, you will queue place the PNR to ticketing using the available script in Amadeus (EX_R) and Sabre (EX_R_NEW). Use the manual entries only if the script fails.

Command Description

Sabre

Amadeus

Queue PNR

QP/[PCC]/[Queue number]

QE/[OID]/[Queue number]C[Category number]

Remove PNR from queue list

--

QXP[Number from list]

List all queues PNR is currently on

*QH

RTQ

Remove PNR from queue

QR

QN

Ignore and move on in queue

I

QD

Ignore and Exit

QXI

QI

Queue filter by airline

--

QV/(OFFICE OID)/(QUEUE NUMBER)-AC(CARRIER CODE)

Example:
QV/SEAEX3100/44C11-AC(UA)

Queue filter by travel date

--

QV/(OFFICE OID)/(QUEUE NUMBER)-DD(TRAVEL DATE),AC(CARRIER CODES)

Example:
QV/SEAEX3100/44C11-DD(01JUL-10SEP),AC(UA,AA)

Top of page




PNR history in the GDS
Command Description

Sabre

Amadeus

Display PNR history

*H

RH

Display itinerary history

*HIA or
*HI

RHA or
RHI

Display all record locators

--

RLH

Display TAW/TKT Time Limit field

*H7

RHK

History of FA field

--

RTTN/H or
RHFA

Display history of fare elements

--

RHF

Display ticket history

WETR*H

TWH

Display historical fare quotes

*PQH

TTH
or if multiple: TTH/N[Line number)

Display remarks history

*H5H

RHR

OSI/SSR history

*H3
*H4

RHG

Display queue history

*QH

RHQ

Display ticket history

WETR*[Ticket line]/H

TWD if within retrieved PNR or
TWH
Display flight information for today

2[Airline code][Flight number]

DH[Airline code][Flight number]

Display flight information for future date

2[Airline code][Flight number]/[Date of departure]

DH[Airline code][Flight number]/[Date of departure]

Top of page






Special Service Requests (SSR) in the GDS
SSRs are used to request a service from an airline. SSRs require that airlines take action or reply to the request. Customers may contact us to verify if an SSR was placed on their flight reservation.

Command Description

Sabre

Amadeus

Display all SSR

*P3

RTG

Add SSR

3[SSR Code/ [Segment number]-[Name field number]

SR[SSR Code] or
SR[SSR Code]/S[Segment] or
SR[SSR Code]/S[Segment]/P[Passenger]

Delete SSR

3[SSR line number]¤

XE[Line number]



There are multiple different SSRs that can be added to a reservation, but we’re limited to:

Meals
Wheelchairs
Disabled passenger / assistance needed
Seat assignment
Form of Identification (FOID)
Secure Flight Passenger Data (SFPD)
Known Traveler redress numbers
Add a Frequent Flyer number to a PNR
Paid bag rejects
If the traveler's email address or phone number is missing
Email address and phone number are required for SSRs.

To add

Amadeus code

Sabre code

Email

Instead of "@" use "//"
Instead of "-" (dash) use ".." (2 dots)
Instead of "_" (underscore) use "./ " ( dot slash)
SRCTCE-[email]
Example: SRCTCE-LOPEZ.ANG0EL//GMAIL.COM

-3CTCE/[email address]-[name number]
Example: -3CTCE/JOE.DOE//AOL.COM-3.2

Exception: American Airlines
-4CTCE/[email address]-[name number]
Example: -4CTCE/JOE.DOE//AOL.COM-3.2

Phone number

SRCTCM-[phone number including country code]



Note: Do not include dashes.

-3CTCM/[phone number]-[name number]
Example: -3CTCM/111 111 1111-1.1

Exception: American Airlines
-4CTCM/[phone number]-[passenger name number]
Example: -4CTCM/111 111 1111-1.1





Meals
Below are the meal SSRs used either by all airlines. For specific meal codes used by the airline check the available help pages on either airline website or your GDS.

Note for Expedia JP POS: Hawaiian Airlines (HA) declines any VGML requests. It provides VLML only. If the customer is a vegan, tell the customer to contact HA directly and consult with them.

SSR Code

Special Meal Name

AVML

Asian/Indian Vegetarian Meal

BBML

Infant/Baby Meal

BLML

Bland/Light Meal

CHML

Child Meal

DBML

Diabetic meal

GFML

Gluten-free Meal

HFML

High Fiber Meal

HNML

Hindu Meal

KSML

Kosher Meal

LCML

Low Calorie Meal

LCRB

Low Carbohydrate Meal

LFML

Low Fat Meal

LPML

Low Protein Meal

LSML

Low Salt Meal

MOML

Muslim Meal

NFML

No Fish Meal

NLML

Non-Lactose Meal

NSML

No Salt Meal

ORML

Oriental Meal

PFML

Peanut-free Meal

PRML

Low Purine Meal

RVML

Raw Vegetarian Meal

SFML

Seafood Meal

VGML

Pure Vegetarian Meal (no animal products)

VLML

Vegetarian Meal, Lacto-Ovo (contains egg and milk products)

Top of page



Wheelchairs
SSR Code

Wheelchair type

SSR Code

Wheelchair type

WCHR

Passenger can walk up / down stairs

WCBW

Wheelchair with wet cell battery

WCHS

Passenger cannot walk up / down stairs

WCMP

Wheelchair, manual power

WCHC

Passenger is completely immobile

WCOB

Wheelchair, on-board

WCBD

Wheelchair with dry cell battery





Top of page



Disabled passenger / assistance needed
SSR Code

Definition

SSR Code

Definition

BLND

Blind passenger

MAAS

Meet and Assist passenger

DEAF

Deaf passenger

STCR

Stretcher Assistance

DPNA

Disabled passenger needs assistance

UMNR

Unaccompanied minor

LANG

Language Assistance





Top of page



Seat assignment
Do not request paid seats after booking.
To request free seats, review the specific airline policy.

Use the below seat codes to request a free seat:

SSR Code

Definition

SSR Code

Definition

NSSA

Non-Smoking Aisle Seat

NSSW

Non-Smoking Window Seat

NSSB

Non-Smoking Bulkhead Seat

RQST

Seat Request

NSST

Non-Smoking Seat





Other commands relevant to manage seat assignments:

Command Description

Sabre

Amadeus

Display seat map for a segment

4G[Segment number]*

SM[Segment number]

Assign seat for all segments

4GA/N (Any) or
4GA/W (Window) or
4GA/A (Aisle)

ST/W or
ST/A

Assign a specific seat for a segment

4G[Segment number]/[Seat number]

ST/[Row number][Seat letter]/[Segment number]

Display all seat assignments

*B

RTSTR

Cancel all seats

4GXALL

SX

Cancel seats for a specific segment

4GX[Segment number]

XE[Element number]

Refund EMD for paid seats

WFRR[EMD number]/EMD

--

Top of page



Form of Identification (FOID)
The below commands are Non-US only.

Command Description

Sabre

Amadeus

Add SR FOID for credit card

3FOID/CC[CC code and number]

SRFOID6XHK1-CC[CC code][CC number]/P[passenger number]

Add SR FOID for driver's license

3FOID/DL[License number]

SRFOID6XHK1-DL[Driver's license number]/P[Passenger number]

Add SR FOID for frequent flyer

3FOID/FF[Airline code and frequent flyer number]

SRFOID6XHK1-FF-L[Line number of the frequent flyer SSR]/P[Passenger number]

Add SR FOID for passport

3FOID/PP[Country code and passport number]

SRFOID7XHK1-PP[Passport number]

Add SR FOID for national identity

3FOID/NI[National identity]

SRFOID7XHK1-NI[National identify number]

Add SR FOID for confirmation number or record locator

3FOID/CN[Confirmation number or record locator]

SRFOID7XHK1-CN[Confirmation number or record locator]

Add SR FOID for ticket number

3FOID/TN[Ticket number]

SRFOID7XHK1-TN[Ticket number]

Add SR FOID for locally defined ID number

3FOID/ID[Locally defined ID number]

SRFOID7XHK1-ID[Locally defined ID number]

Add SR FOID for Eurocheck card

3FOID/CCBK[Bank routing number-Bankleitzahl][Account number-Kontonummer]

--

Top of page



Secure Flight Passenger Data (SFPD)
Action

Sabre

Amadeus

Display SFPD

*P3D

RTG

Add SFPD

3DOCSA/DB/[Date of birth]/[Gender]/[Last name]/[First name]/[Middle name]-[ Passenger name field number]

SR*DOCSYYHK1-----[Date of birth]-[Gender]-[Last name]-[First name]/P[Passenger element number]

Delete SFPD

3[Line number]¤

XE[Line number]

Top of page



Known Traveler and Redress numbers (KTN) and Visa information
Command Description

Sabre

Amadeus

Add Known Traveler Number

Adult and child passengers:
3DOCO/[place of birth]/K/[KTN]/[place of issue]/[date of issue]/[country code]-[name number]

Example: 3DOCO/CANADA/K/1234567/CANADA/20OCT21/CA1
Infants:
3DOCO/[place of birth]/K/[KTN]/[place of issue]/[date of issue]/[country code]/I(infant indicator)- (name number)

Example: 3DOCO/CANADA/K/1234567/CANADA/20OCT21/CA/I-2.1
Adult passengers:
SRDOCO[Airline code]HK1--K-[KTN)/P[name number]

Infant passengers: SRDOCO[Airline code]HK1--K-[KTN]----I/P[ name number]

Add redress number

Adult and child passengers:
3DOCO/[place of birth]/R/[Redress number]/[place of issue]/[date of issue]/[country code-name number]

Example: 3DOCO/CANADA/R/1234567/CANADA/20OCT21/CA1
Infant passengers:
3DOCO/[place of birth/R/[Redress number]/[place of issue]/[date of issue[/[country code]/I(infant indicator)- [name number]

Example: 3DOCO/CANADA/R/1234567/CANADA/20OCT21/CA/I-2.1
Adult passengers:
SRDOCO[Airline code]HK1--R-[Redress number]/P[name number]

Infant passengers: SRDOCO[Airline code]HK1--R-[redress number]----I/P[name number]

Add Visa documentation

Adult passegners
3DOCO/[place of issue]/V//[place of birth]/[place of issue]/[visa issue date: DDMMMYYYY]/[visa applicable country]//[visa expiration date:DDMMYY-name number]

Example : 3DOCO/LYON FR/V/789789/PARIS FR/14JUN2019/CH//20SEP2024-2.1


Infant passengers: This applies to infants not occupying a seat/ lap child for a specific segment to all carriers.

3DOCO//V/[document number]/[place of issue]/[visa issue date:DDMMMYYYY]/[visa applicable country]//[visa expiration date: DDMMMYYYY-name number]

Exampel : 3DOCO//V/789789/HOUSTON/14JUN14/USA//20SEP2024-1.1
---

Top of page



Add a Frequent Flyer number to a PNR
Many airlines offer Frequent Flyer (FF) programs to their travelers. Below you’ll find basic FF entries and commands to display any frequent flyer agreements that exist between airlines if available.

For a list of Alliance participants see: GGONEWORLD or GGSTARALLIANCE



Request

Sabre

Amadeus

Frequent Flier entries

FF[Airline code][Frequent Flyer number]-[Passenger number]

Example: FFBA123456-1.1

Add a British Airways FF number to passenger 1
Single passenger: FF[Airline code][Frequent Flyer number]

Specific passenger on PNR: FF[Airline code][Frequent Flyer number]-[Passenger number]

Examples

FFNUA-00031123231
Add a United Airlines FF number for a single passenger
FFNNZ-43124565/P2
Add an Air New Zealand FF number to passenger 2
FFNUA-1231231,NZ
Add a United Airlines FF number to a PNR, generating the number only to NZ for a single passenger
FFNSQ-3216547,SQ,UA/P4
Add a Singapore Airlines FF number to a PNR generating the number to both SQ and UA for passenger 4
Check Frequent Flyer agreements between airlines

PT * [Airline code]

Example: PT*AA

VFFD[Airline code]

Example: VFFDUA

Top of page



Paid bag rejects
Action

Amadeus command

Add SSR

SR ASVC [Airline code] NN1-[Free text*]/S2
Example: SR ASVC B6 NN1-C/0GO//FIRST BAG UPTO50LB 23KG/S2

*Obtain from SSR history.

Add corresponding UDIDs

RM .U*73-PAID BAGS EXISTS

RM *U*72-PAID BAG EMD ISSUED [Expedia Group agent name and date]

Top of page




Sabre Enhanced PQ
Command Description

Command

Display phase IV

*PQ

Delete phase

W¥D[Ticket record number]

Add line items

W¥I¥L[SEG number]-[Fare basis]*[Not valid before date][Not valid after date]*[Baggage allowance]

Add tour code

W¥I¥U[Waiver code]

Add fare calculation line

W¥I¥C[Fare calculation line]

Add commission

W¥I¥K[Commission amount]

Add endorsement

W¥I¥ED/[Endorsement comments]

Add pricing

W¥I¥Y[Base fare]/[Tax breakdown]

Enter pricing with foreign currency

W¥I¥Y[Currency code][Amount]¥EUSD[Amount]/[Tax BD]

Form of payment check

FOPCK

Form of payment - credit card

FOP*VI4444333322221111‡01/20-XN

Enhanced manual PQ commands
Command Description

Command

Convert a single Phase IV into enhanced PQ pricing

WFM¤T
WFM¤T[Phase IV number]

Removes itinerary change flag in the PQ

W‡CR[PQ number]

Removes itinerary change flag in mask format

W‡CRTKT[PQ number]

Create manual PQ record with linear entry

W‡C

Create manual PQ record in the mask

W‡CTKT

Add/edit line entitlement

W¥I<PQ#>¥L1-VE14GN*01JAN1830SEP18*BA02P

Add/edit tour code

W¥I<PQ#>¥U[Tour code]

Add/edit fare calculation line

W¥I<PQ#>¥C[Fare calculation line]

Add/edit commission

W¥I<PQ#>¥K[Amount]

Add/edit endorsement line

W¥I<PQ#>¥ED/[Endorsement text]

Add/edit fare and tax information

W¥I<PQ#>¥Y[Base amount]/[First tax amount and code]/[Second tax amount and code]/…

Add/edit validating Airline

W¥I<PQ#>¥A[Validating airline code]

Top of page






Sabre Automated Exchange (SAE)
Command Description

Command

Begin the exchange and include the validating Airline


Note: this is mandatory when the PNR contains multiple airlines.

WFRF[13 digit ticket number]¥A[airline code]
WFRFTR[*T item number]¥A[Airline code]

Begin the exchange and use name select.


Note: this is mandatory when the PNR contains multiple passengers.

WFRF[13 digit ticket number]¥N[Name item number]

Begin the exchange and request automatic rebook when a lower fare applies.

WFRFTR[*T item number]¥N[Name item number]¥NCB

Begin the exchange and include a passenger type.

WFRFTR[*T item number]¥N[Name item number]¥P[Passenger type]

Begin an exchange for a merchant fare

WFRF[13 digit ticket number]¥PJCB¥N[Name item number]

Redisplay the most recent mask screen.

WFR*

Top of page






Sabre Scripts
Script

Script Description



EX_R_NEW

Exchange and Refund documentation script. Queues the PNR to CAT.





EXCH_EMAIL

Place PNRs in the exchange email queue if EX_R wasn’t used.



PN_CR_NEW

PNR creation for purged PNRs.



PNR_CREATION

PNR creation for MCO and if the PNR is not purged.



AMEX_MCO

AMEX documentation for MCO Issuance & MCO Redemption



ASC_ALL_NEW

Use when you rebook flights for schedule change. This will send an email to the customer with the new flight segments.



UDID_ALL_NEW

Used by CAT.



RFND_EML.SSC

Refund email script used after completion of refund. This is used by CAT.



Top of page




Amadeus Scripts
Script

Script Description



EVR

Developed by Amadeus. Exchange, Void,Refund, Split Pay MCO, Fare Rules look up, Divide PNR for NA.





EX_R

Exchange and Refund documentation script. Queues the PNR to CAT.





EXCH_EMAIL

Place PNRs in the exchange email queue if EX_R wasn’t used.



PN_CR

PNR creation for purged PNRs.



ASC_20200128

Use when you rebook flights for schedule change. This will send an email to the customer with the new flight segments.



CC Reversal

Credit Card Reversal Script, Used by Frontline for VOID process. This helps to get the funds within 72 Hours to customer.



RFNDEML

Refund email script used by CAT & after completing the refund.



COMM

Commission Script used by CAT agents for VOL & INVOL FULL exchange for AMER Region