Notes

XM Pitch:
While working on your account I have checked that you are eligible for Xfinity mobile services. The best part is that you can save upto $30 on your internet services each month and hundreds of dollars if you sign up for mobile services .

Meanwhile, I just checked that there is $20-$30 discount on your account once you sign up for the offer/mobile line and will save on monthly basis .

1 May I know how much you are paying for the current mobile services / lines?
2 May I know how many members in your home using mobile services ?
3 Are you getting unlimited data with your current provider?

Great! I would like to share that we are offering unlimited data starting with $30 each for two lines. Also we have option for Gig plans starting from $15.
We are providing mobile lines and the price starting from $15. It included unlimited free unlimited calling , free wifi hotspot, free text messages . You can enjoy our service for long time without any interruption.

You will get $100 visa prepaid card .The best thing you can use the same number and the mobile phone you have . You don't even have to pay anything today.

I have checked that there is an offer running on your account in which you will get IPHONE SE 5 G mobile phone at no cost . You can use the same number / port number with it .

You can explore our network coverage of 5G, 4G LTE and millions of secure Xfinity WiFi hotspots in your area.

We're on America’s most reliable 5G network combined with the most WiFi hotspots nationwide. With access to millions of hotspots, you can save more on your phone bill every month – and save your data for when you really need it.



OBJECTION HANDLING :

It’s just too expensive. :-

Our service is known for saving customers a considerable sum annually vs their current providers. You can also bring your own phones which makes our service a better fit for you.

I’m happy with my current provider:-

I certainly understand your loyalty based on the good service that they have provided to you. However, as I mentioned previously, you can obtain that same level of service with us for far less out of pocket each month.
I’m under contract and still paying for my new phones :_ I totally understand! I wanted you to be aware of the service. When the time comes and you are able to re-evaluate your whole home monthly costs, you might consider Xfinity Mobile which does not require a contract.

I need to check with my spouse :_

Totally understand that. I tend to be the same way. However, if my husband came home and I could tell him we just saved X amount per month on our mobile bill, I think he’d be happy, as deal for today you can add now.
There will be no charges till the time you will not activate the line.

It’s just too expensive:

Our service is known for saving customers a considerable sum annually vs. their current providers. You can also bring your own phones which makes our service a better fit for you.

We have most economical pricing as compared from your current provider, as I shared you the savings. Our offerings in worthwhile! I’m sure you’ll love our service with the savings every month.
Mr. Customer, indeed paying less and get good service is everyone’s need. Being a customer myself, I can assure you the pricing that we are offering are most economical and not binding you with any contract that means you are free to make any changes anytime.

I’m happy with my current provider:

I certainly understand your loyalty based on the good service that they have provided to you. However, as I mentioned previously, you can obtain that same level of service with us for far less out of pocket each month.

We are offering you more than your current provider and saving on your monthly. Why pay more monthly when you can pay less and get better service keeping your devices and phone numbers!
We have collaborated with Verizon and using same towers, our network gets boost from the 20 million WIFI hotspots auto connectivity with Xfinity mobile.

To ensure that there will be $10 activation fee on each line and this is only for one time.