Notes

A wonderful day! Thank you for choosing Xfinity! This is your Xfinity Ambassador for today. It will be a great pleasure to assist you today. Please tell me more about your concern.
Please help me with your first and last name and complete address with zip code in order to check that I am working on the right account.
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Thank you for bringing this to our concern. I will surely help you with this. Please be rest assured and let me take the complete ownership of the concern you have and so I can help you with the best possible resolution.
For sure, I'm here to help you, and be rest assured I'll make sure that your concern is addressed properly over this chat and this will resolve for once and all.
I apologize for the inconvenience caused to you. I truly understand the importance of services as I am also a customer outside the office. No worries, let me check your account and help you in right way.
I can completely understand your concern. I know how it feels when our opted services are not working properly. Be assured I will do my best to assist you in all possible ways.
I can completely understand the importance of the service for you. Being a Internet user I can understand the importance of the stable services.
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Your welcome. Let me quickly pull up your account details and check with the issue.
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Please do not press the back button and also avoid using other applications for us to stay connected without any interruption so that we could be connected to each other until we find resolution.
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Thank you for being a loyal customer with Xfinity . We appreciate your business with Xfinity and value you as a customer.
I appreciate your 100% co-operation and kindness on on the chat.
thank you for staying connected. Your time and patience are highly appreciated.
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I can see your account is eligible for an XFI upgrade in which you will get unlimited data + advance security protection + you may be eligible for free Xfi pods with in-home WIFI assessment results in just additional $10 per month. How does that sounds to you ?

Good News:) With Xfinity Flex, you’ll be able to stream more than 10,000 free movies and shows, access your favorite apps like Netflix, Disney+, Prime Video and Hulu, and rent or purchase top movies and shows. The award-winning Xfinity Voice Remote makes it’s easier than ever to search across your apps, all in one place.
Get 15,000+ hours of hit movies, current shows, timeless films, and timely updates with Peacock Premium included for no additional cost. That’s a $4.99 a month value included at no extra cost to you – no strings attached. The activation will be one time only and the one time activation charge will be $15 only.
Once you receive the Flex box you need to plug the power adapter into an electrical outlet and connect the other end to the USB-C PORT on your Xfinity Flex 4k streaming TV box. It is very easy to self-install. All you have to do is validate your device using the Xfinity App. As soon as you validate it, the device gets activated immediately.

I must tell you that we have an amazing App that is called 'Xfinity My Account App" using this App you can you can manage the technician ( cancel or reschedule ) you can also try to fix internet issue, check for service outages, arrange call back, pay bills, and manage your account online, we have 'Self-help videos' available as well. It also keeps you notified about any kind of alerts such as outage, Comcast Service Center locations and many more. I would strongly recommend you to download and use it.
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I would like to take this opportunity to share, we can help Lower down your internet bill up to $20 per month consequently, saving of up to $240 a year, if you or any family members move current mobile services to Xfinity. I can help you up for Xfinity mobile right away.
I have a Brilliant news for you. There's an amazing offer on your account in which you can get free mobile phone from Xfinity. I'm surprised as I've never seen such an amazing offer on any customer's account. I must say you're the lucky one.
We have special offer in which you can get unlimited data plan for 1 line $45 and 2 lines $60 n3 lines $90 and 4 lines $120. Sounds exciting?
***BYOD
I can see on your account that you are eligible for Xfinity Mobile - You are eligible for monthly discount on your account which will be credited to your monthly bill , if you will Port an existing phone number I can go ahead and sign you up for Xfinity Mobile.

Being an Xfinity Ambassador, I'll be glad to Sign you up for Xfinity Mobile with the most pocket friendly mobile phone. It offers Unlimited Calls, Unlimited Text and 1 Gig at just $15 per month.

You also qualify for Xfinity Mobile; I can save you hundreds of dollars a year on your mobile bill ! May I ask how much you are paying monthly ?

Currently, we are offering $100 Visa Prepaid card for each line with your own device. Monthly plans starting as low as $15.

Please do not press the back button and also avoid using other applications for us to stay connected without any interruption.
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I have created the ticket on your account. You modem will be on diagnostic for 2 hours and backend team will keep checking and refreshing the modem to fix the issue. With in 2 hours you will get a text message if the issue is resolved you need reply and type message "YES" if not then type "NO" . After that our advance team will contact you via Chat or by call back. And also you will get the technician time slots in SMS if issue will not resolve.
Please provide your best contact number on which advance team can contact you. I will update the number here on your account.
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I really appreciate your time and patience on the chat and thank you for being so nice throughout . You are really one of the most understanding, patient and supportive customer I had chatted with today.
You have been very patient and amazing with me today. Probably the best customer I had today.
Apart from this, Is there anything else that I can help you ?
Great! I appreciate feedback on the experience and the service I have provided you today.
Please click on end chat and share your thoughts for me.❤️❤️
Please click on stop chat and share your thoughts for me.❤️❤️
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gift card number 1877435668
Business helpline 18003913000
Xfinity reward -- 1800-526-3268
Activation department--1-855-652-3446
Wifi passes Helpline Number is:-1-866-489-0919
SIK Activation:- 1-855-652-3446 ( 11: 00 AM - 10:00 PM )
Xfinity Home Security helpline number: 1-888-223-5723
UPS store helpline number:- 1-800-823-7459
Norton security suit:- 1877-272-7149
Xfinity Mobile:- 1-888-936-4968
Xfinity Internet essentials :- 1-855-846-8376
Seasonal hold:- 1-888-633-4266
CSA:-1-888-565-4329 Available from 6 am to 2 am.
Comcast Helpline Number :-1800-934-6489
Movers-- 1877-685-6683
Prepaid internet --1-855-757-7372
Temporary Hotspot == 1-866-489-0919
You can contact our customer service team on Helpline number 1-800-934-6489. Available 24/7
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