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It was indeed a pleasure to assist a valuable customer like you . Do you have any other questions or concerns I can help you with today?
Then it seems there is some issue from the server end as cable box is showing ONLINE on the account. Let me go ahead and escalate this issue to our Advance repair department, they will check and fix this for you. So, please help me with your preferred phone number, once the issue will be resolved you will get notified for the same.
I have successfully escalated this issue to our Advance repair department . Here is your reference number CR037244476 . Once the issue will resolved you will get notified or if required you will also get a call back from one of our team member .
I can say, I am lucky enough that this chat came to me and I got a kind customer like you :)
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