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d0b4ec6e-d97d-46a9-877c-246d91b9587b/CC CLD TO CLAIM THAT HE ASK TO CANCEL FLIGHT ON 19 JUN / NOT 29 JUNE / NOW FLIGHT IS CANCELED / PAX WANTS FLIGHT BACK// call listening raised // req pax to wait to receive the callback
72562490139878,
3044af56-6072-4403-bc2c-fdd1f524aac7
cci to add another night and get the refund of two nights he did not use the reservation of hotel due to asc on the flight , in travel reservation
sandy/manager- informed that the pax has already been marked as a no show and if we want we can initiate the refund as per policy// raise the refund sr// kindly validate and process the refund// cancel and refund option is not available so raised the sr
3LMIVA 72249023561670 (sup call ---supriya)
7dba5be4-16bf-4de5-93eb-a0d4739b22f7, cci to check if his credit are still valid to use// res is with delta and American and was made on 13feb22// and as per policy expired on 12feb24// info given as such//pax wanted sup/7dba5be4-16bf-4de5-93eb-a0d4739b22f7/
72559994644289#
fd78a967-ae1c-4070-ab7f-583b6a4b9cb4, cci claim that while making the reservation he paid for seat and baggage but it was not present in the boarding pass and also pax made reservation for main economy and al downgrade it to basic economy//// pax want expedia to pay compensation for seat and baggage that he was promised and was denied by al// req pax to share the receipt so we can validate// share some image that are showing the image there are seats however verify if they are related to the reservation// pax claime there has been some site error // claiming for compensation
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