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Call Center - Customer Service
Variobe Travel is currently in their search to fill multiple Call Center Representative jobs in
Vancouver. These are long term seasonal opportunities. You will be assisting customers with varying
levels of questions, inquiries, or requests. Previous customer service or call center experience is a
plus but not required - entry level candidates are welcome to apply. Apply Now if you meet the
qualifications listed below!
Responsibilities for this Call Center Representative job include:
- Interact with customers via telephone to provide information
- Process transactions and reply to inquiries about products and services
- Use computer system to track, gather information, and/or troubleshoot customer issues
- Record customer service interactions, details of inquiries, complaints, or comments, as well as actions
taken
- Achieve productivity standards and goals while maintaining the highest level of customer service
- Refer unresolved customer issues to designated call center department or supervisor for resolution
Qualifications:
- Must have a High School Diploma or GED
- Previous customer service or call center experience is plus; entry level candidates are welcome to
apply
- Must be computer literate
- Proficient with Email and Microsoft Word
- Excellent verbal and written communication skills
- Ability to make good decisions and resolve issues in a clear and calm matter
Apply Now if you are interested in this Call Center Representative job in Variobe Travel.
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