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Can I please ask you something?
Please help, will be waiting for your valuable comments.
As I can check that currently the soonest available slot we have for the tech visit is on : as these slots are system generated and as per the technician availability. However as I will add the notes on your account for the same and also update the priority waitlist for you then you will get the earliest slot available for the tech visit. Will this work for you?
Your chat has landed on the helpline for residential customers only, you have a business class account and your issue would be taken care on the highest priority. So, I would request you to call the business support team at 1-800-391-3000 and they will handle the rest.
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