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Cx called to check for the status of reservation as flights got cancelled checked in the RHA ( history ) flight status is XS cancelled by agent ( expected agent error ) unable to find the reason for cancellation as there is no remarks left by the agent , unable to call tier3 as well , cx is willing to pay the price difference that was of around 5000 nzd , but as we couldn't find the reason for the cancellation and unable to issue the ticket as well ( due to time iissue ) as the passenger is at the airport , please call back the customer and connect with tier3 as the booking value is 11,536.00 NZD .
Call back number : 64-0212398003
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