Notes

2277769 2262972 2262972 2223760 2311573 2312472* feed back 2314687 2227477 2168005
2278929done customer is using it 2300443done approved 2199495 no aproval 1736917 no approval escalate to cst. 2305846 pending no confirmation * 2194292 $78.10 approved * 2268605 $93.19 partial one night *2306072 pending to ask manager if charge 2301924 last night approval done escalate 2278133 pending get a room
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Hello, Pamela

My name is Giovanny. I'm part from Escalations Team. Your cancellation is confirmed. Please refer to your itinerary number if you need to contact customer service for any reason. We will process your refund of $151.14; it can take up to 3 - 10 business days to register on a Credit Card statement. If you have not received your refund after this time please contact your Card provider.

If you require any additional assistance please let me know.
Always at Service
Giovanny
www.choosearoom.com
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Hello KEITH,

Thank you for contacting us.About your request for Hotel Murano, a Provenance Hotel reservation you made your reservation through us www.reservationcounter.com, your reservation is confirmed and prepaid in order to guarantee price availability and late check in however,
In order to find a resolution to your specific request, I suggest that you contact the hotel directly and they will be able to assist you. This is the hotel phone number 253-238-8000

Thank you,
www.reservationcounter.com Please reply back if you require any additional assistance.

Thank you,

Giovanny M.
www.reservationcounter.com
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Hello :

Mr Guamuch

My name is Giovanny. I'm part from Escalations Team. For the reservations made through Price line you need to call your self to priceline to request the refund but if for a valid reason you need to escalate the case to us, we need the Customer's Credit Card last for numbers to open the reservation.

If you require any additional assistance please let me know.
Always at Service
Giovanny

Paulo from Ean called the hotel and confirmed the hotel approval and process the full refund.
Refund amount $93.19
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Hello, Mr. Bayne


My name is Giovanny. I'm part from Escalations Team. Your request to cancel your booking without penalties was not approved by the hotel due to the cancellation policy.

This rate is non-refundable and cannot be changed or cancelled - if you do choose to change or cancel this booking you will not be refunded any of the payment. . Please refer to your itinerary number if you need to contact customer service for any reason. We will process your refund

If you require any additional assistance please let me know. your reservation remain confirmed to check in on Dec 10 check out on Dec 11 Please be aware.

Always at Service
Giovanny
www.reservationcounter.com