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Strengthening Online Scam Awareness to Safeguard the Digital Space
The increasing number of detected online scams, cybercriminals, and the rising damages caused by fraud are ringing alarm bells for everybody. Having awareness about online fraud and raising vigilance against online scams have become more crucial than ever before.

With over 70 million Internet surfers and limited awareness about online fraud tactics, Vietnam has turned into a fertile ground for cybercriminals to thrive with increasingly sophisticated and dangerous scamming schemes, targeting high-value assets. Social media marketing platforms, OTT messaging applications, and different online channels, while offering connectivity and clear communication benefits, have also become channels for criminals to execute scams on various user demographics, from older people to office workers, laborers, youth, students, and also children.

Dominant Types of Online Scams
According to statistics, you can find three main sets of scams (brand impersonation, account takeover, and combined forms) with 24 specific scamming methods taking place in the Vietnamese cyberspace. Among these, the "SIM lock" scam as a result of non-standardized subscriber registration, the spread of SMS Brandname impersonation messages, and online recruitment scams will be the three most prevailing forms, impacting various age ranges. This article will provide identification signs and precautions against these three highly vigilant online scam forms prevalent today.

1. "SIM Lock" Scam
Fraudsters often impersonate as government officials or network representatives, calling users and informing them that their phone number will be locked for just two hours due to various reasons like "unpaid fines" or "incorrect subscriber information." After requesting private information, they further instruct users to execute certain steps, such as for example sending messages to improve the owner's information or forwarding calls. After they gain control over incoming calls, the perpetrators log into the victim's e-wallet applications, social media accounts, etc., and claim to have forgotten their login credentials, choosing the feature to receive OTP notification calls. From there, they are able to easily hijack social media accounts, control e-wallet funds, and access bank accounts associated with e-wallets.

To avoid falling victim, users should actively verify if their information has been standardized or not through tools and guidance from network providers. They ought to not adhere to requests from unfamiliar telephone numbers and really should only follow update and standardization notifications from official channels of mobile network providers.

2. SMS Brandname Impersonation Scam
Scammers exploit the automatic connection feature to BTS stations with strong phone signal strength. They use fake BTS stations to send numerous SMS Brandname impersonation messages to users, aiming to seize their assets. The devices used to generate fake BTS stations are readily available on the market and are transported to crowded places like public events, where they send messages to connected subscribers.

To avoid falling for SMS Brandname impersonation scams, individuals should exercise extreme care in the following actions:

Always remember that banks, providers, manufacturers, etc., typically usually do not request private information through SMS, email, chat software, etc. Therefore, receiving SMS messages demanding private information is abnormal.

Never access links in suspicious or unverified messages. Usually do not log into personal accounts on such websites.

Avoid providing names, online banking login passwords, OTP codes, credit card numbers, along with other bank-related information over the phone, email, social media, or websites. Use lừa đảo trực tuyến through the state website of the lender, and contact the bank's hotline for official information. The official websites of banks usually use the https protocol and end with the .vn domain.

If receiving unusual messages, promptly contact the brand's official hotline to verify the legitimacy of the web site or application.

In case of fraud discovery, users should save evidence and report to mobile network providers for resolution. Additionally, they ought to supply the evidence to the nearest police agencies beneath the provisions of regulations.

Avoiding Online Recruitment Scams
This form of scam involves deceiving victims with promises of high-paying, easy jobs as collaborators for e-commerce platforms such as Tiki, Shopee, Lazada, and other renowned brands. The scammers try to rob their victims of money, and the amounts they gain through this type of scamming range from a few million to many hundred million VND.

To identify and avoid falling for online recruitment scams, individuals should look out for the following signs:

Demanding upfront payment before commencing work.
Requesting personal bank account information, including charge card numbers or bank details, beneath the pretense of earning payments or creating accounts.
Advertising jobs with excessively attractive and easy incomes, without requiring special skills or experience.
Unsafe payment pages for orders without security symbols such as for example SSL or "https://" before the URL.
Lack of company information or contact details.
Lack of contracts or clear agreements.
Negative feedback and reviews from other users.
If any of these signs can be found, individuals should consider the possibility to be scammed and remain vigilant, avoiding falling into traps.

Collaborative Efforts to market Cybersecurity
Recognizing the importance of being a pioneer in digital transformation, developing a digital society and an electronic nation, Vietnam Posts and Telecommunications Group (VNPT) is among eight corporations and enterprises participating in the cybersecurity awareness campaign for the general public on the cyberspace coordinated by the Authority of Information Security (AIS) and the Vietnam Information Security Association (VNISA). This collaborative effort aims to work together with the federal government, agencies, ministries, and associations to protect Vietnamese users safely in the cyberspace.

In conclusion, strengthening awareness and alerting the general public about various online scams is crucial when confronted with increasingly complex and sophisticated cybercriminals. Only when people prioritize vigilance and adopt preventive measures against scams can we safely and confidently embrace the growing digital space of our nation.

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