Notes

I have sent the order summary. Please review, and if correct, click "I agree.


Please elaborate your concern so I will assist you the best.

Please allow me 2 minutes let me check what can I do best for you.

I am consulting with my tech team for you.

Flex is our 4K streaming TV box provided to you at no extra cost. It includes access to on-demand, our award-winning voice remote, and access to streaming apps.

While working on you account there is a gift I checked you are eligible for Xfinity Mobile Free Motorola Mobile Moto g stylus 5G


And the best part is they are booking the Senior Technician for you to make everything perfect and if the issue is not resolved they will replace the device and the best is they are booking the technician Free of cost.


From my end I also mentioned the notes to higher authorities on priority bases please be assure you will not face this issue again in future.


Great! I appreciate any views on the services and chat I have provided you today

Meanwhile May I know how's the weather outside ?


Please let me know once you complete the steps.


Here is too much hot very dangerous.

Stay hydrated drink a lot of water


I respect your decision. Thank you for hearing me :)


Please share best views for me after this chat it is very Important for me and my day ❤️



Out of curiosity, May I know How much you are paying for mobile services ?



I will pray to god for safe and best life for you and your family 😀❤️

You are such a Lovey Customer ❤️

Thank you so much for your kind words ❤️


No need to worry I am here for your help and make a great smile on your face 😀


May I know the power light status of the modem and which color is there ?


Fantastic! I'm glad that we were able to fix issue. Hope you enjoy the service. I appreciate your patience and efforts working with me today.



You are really one of the most understanding, patience and supportive customer I had chatted today, much


You are really one of the most understanding, patience and supportive customer I had chatted today, much appreciated. You are such a great customer, God Bless you ❤️



I am delighted to help you. Also, I must admit that you've been the most polite and patient customer I've ever dealt with in many days now. It's a pleasure to chat with customer like you. You've shown utmost cooperation and it is heartwarming.



How was your overall experience with the xfinity service and assistance that I provided you on the chat?



You are really one of the most understanding, patience and supportive customer I had chatted today, much appreciated. You are such a great customer, God Bless you ❤️


Please share best views for me after this chat it is very Important for me and my day ❤️


I would love to hear about your chat experience with me today. If you’d like to share your thoughts, you can click the “end agent chat” option. I would appreciate your thoughts on the service and experience I have provided.❤️



It's been an honor assisting a kind-hearted customer like you. 😀

You are such a Lovely Customer ❤️


I appreciate your time today. Is there anything else I can assist you with?


Great! I appreciate awesome views on the services and chat I have provided you today 😀



Fantastic! I'm glad that we were able to fix issue. Hope you enjoy the service. I appreciate your patience and efforts working with me today.





You are really one of the most understanding, patience and supportive customer I had chatted today, much appreciated.



I hope you are happy with the support that I have provided today ?



I am really feeling bad that you have to go through this and contacted multiple time for same thing.





This time I will personally take care of this and will do my best so that you do not have to contact again for the same issue.





I really apologize for unpleasant experience which you had faced being a valuable customer of the Comcast family. Please allow me to overturn this situation.



Thank you for bringing this to our concern. Let me quickly check it and help further to get this resolved.



Thank you for being a loyal Xfinity customer. I hope you have an amazing rest of your day.





Just to set right expectation it may take few minutes to get everything fixed so please bear with me while I am checking account and troubleshooting to resolve it for you. Your patience will be highly appreciated.





I am really feeling bad for this and you might thinking that I am of no use but trust me I have tried my best to get this fixed.





Please give me an opportunity to work on a resolution or else if you still want assistance over the call so I would request you to call our team on 1800-934-6489.





Let me quickly do troubleshoot for you to fix and make everything perfect and send the refresh signals o your device if the issue will not solve I will send the technician for you for closer look and make everything perfect.



Please remove all the cables from the device and re plug in after 30 seconds.





I would request you not to toggle between tabs as we might lose connection in between however in case we lose connection while troubleshooting, you just be rest assured. I will mention all the details on the account so that you don't have to repeat yourself again.





There will be automated call for confirming the technician appointment, kindly acknowledge that to avoid cancellation.

Your device is going to attempt to restart now. It may take up to five minutes to restart, so hang tight while I run a few checks on this end to make sure it comes back online.





Thank you for being a loyal Xfinity customer. I hope you have an amazing rest of your day.





As, we have performed all the troubleshooting steps but you are still getting the same issue , In that case I will schedule the trouble call for you, so that once a technician will come and check all connections and resolve the issue for you. Shall I schedule technician visit?





Kindly check and accept the consent for the approval, so that I can go ahead and complete it.



















ECM0002806562







https://peacocktv.com/start







Open this in chrome browser.







Use Xfinity ID or third party email ID linked on your Xfinity account.







Sign in to your peacock account.







Select "Account" in the top right corner.







Scroll down under the "Plans and Payments" and select "Xfinity"







Enter your Xfinity ID and press "Let's Go"











May I know how long you are facing this issue ?







Peacock Redemption issue







Please allow me 2 minutes let me check it for you why you are facing this issue.







Please un install the app and re install the app







I am sharing the steps to fix it.











I consult with my advance team this is on going issue our team is working on it, It is getting properly updating for the best performance please do not worry about that from my end I also mentioned the notes to higher authorities on priority bases please be assure you will not face this issue again in future it will take only 24 hours to make everything perfect this concern is taking care by our Higher Department they will call you on your contact number I also create a ticket for this. This is your Ticket number ECM0002806562



XM https://notes.io/qLtQ4





https://notes.io/qJc5J peacock





https://notes.io/qsbHi