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5396550054850602 10 31 26 854 13082 315656
8f5b829e-3733-43b0-b229-9f4dd023ee7d//cci for refund update as pax still not received any refund//as checked the history// S#153468241 mentioned that refund was not processed due to CC details//notes mentioned to update details// took card details & updated on voyager by charging 1 usd//will includ this 1 usd in refund sr//informed same to pax//sr raised// SR ID:3453668
The passenger should get a refund back due to an agent carkmohamed7 misinforming incomplete information. refund SR raised on 12 MAY 2023 S#150286717/The backend team has added a notes unable to process refund due to cc details missing hence mail sent to custS#150369136//pax ci for the same reason//informed pax the same she is available most of the time she is 90 years old so please call the customer and get the card details and issue the refund of $231.10//
15044538426
SR ID:2784630
/as i was checking for site error option//pax disconnected the call nikita - NS /// [email protected] miami - manila
cci for changes // as per policy chnages not permotted//informed same to pax // nfat
belle manila specia refund dep
https://namecorrectionsform.expediagroup.com/s/expedia-us-en
varsha
cci for credit reimbursement as according to pax tkt is expensive//infored pax that it is not possible to refund credit amaount//pax was not agreeing to it and wanted to talk to higher management// informed about credits againg but pax was not agreeing//transferred to T3
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