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There will scheduled appointments from the contracts
From PPM how the dates are set for scheduled appoints through complete time period of contract
once a issue is created agent will Record the issue and send the issue number in WhatsApp to client for registration of issue
Field for service type HVAC (Heating, Ventilation, Air Conditioning),Plumbing,Electrical,Complementary Services (TBD as per clients request.
issue type. will from the PPM
if other issue is there a on selecting "Other" a data field will appear
Next section will be customer's Bio,
Customer Name, Address, Email, Contact number, Map location
*Contract id Need to be selected
*Contract valid till date should be auto fetched
*Remove product description section there would be service description section
*in response detail want to create fields for scheduling appointment
instead of first responded on it will first appointment scheduled on
appointments will have the time bar from time to time
-instead of resolution Details there will be remarks section
-if any items required to be replaced its details could be stored there but no sales order or something could be generated from there
any comments they can write (for example a re visit has to plan then they can record under comment)
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