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Dear Sir/Mam,
I am writing to inform you that we have received your complaint regarding this shortage issue. I want to assure you that we are currently looking into the matter and assessing the best steps to resolve it.
Our team is dedicated to providing excellent customer service and ensuring the satisfaction of our valued clients like yourself. We understand the importance of addressing your concerns promptly and effectively.
Please rest assured that we are taking your matter seriously and will do our utmost to provide a satisfactory resolution. We kindly request your patience and understanding as we work towards resolving this issue as quickly as possible.
We will be in touch with you shortly. We appreciate your cooperation and thank you for bringing this matter to our attention.
2: - Delay Mail: -
Dear Sir/Mam,
I hope this email finds you well. I am writing to inform you that (Station Name) stock will be delivered by (Time/Date).
Our team has been working diligently to ensure that your stock order reaches you as soon as possible. We understand the importance of timely deliveries, and we deeply regret any inconvenience caused.
Once again, I apologize for the delay and any inconvenience it may have caused you. We value your business and assure you that we are making every effort to prevent similar occurrences in the future.
Thank you for your understanding and patience. If you have any further questions or concerns, please feel free to reach out to me directly.
3:-
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