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_ Order Accuracy (Bagging, and Runner)
_ Leadership (Team Leaders to feel protected, uplifted,)
*Start giving feedback to leadership
_ Fond Farewell at window, Lane 2 staying in lanes; open communication, coaching the team on communication.
SCHEDULE:
_ Availability (Hot Schedules): with students going back to school.
_ BE PERPARED FOR ANYTHING!!!
FIX ME!
_ Recovery ability.
* Using the HEARD MODEL (RECOVER NOT RESOLVE): JUST RESOLVE IT!
* DO NOT DEFEND THE RESTAURANT!
* 4 MOBILE ORDERS IN THE DRIVE-THRU
* DOOR PERSON, BAGGING PERSON (CHIEFS NEED TO BE THERE)
* STOP PRE-BUMPING
_ RESONABILITY MATRIXS
FOOD POISNING
_ NEVER APOLOGIZE
_Get Guest Information (Reach out to Tier 1 and 2)
_ Health Department (Surprise Visit)
"BE PROACTIVE WITH TRASH"
_Front Counter person also going out into dining room.
Training and New Team Members:
_ openly communicating.
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