Notes
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1.Akshit Bansal 17d422ad-4201-4b8a-b3ad-6271d414dc4c 72291574885648 YES AGENT PUTTED ON MUTE FOR LONG THEN NO RESPONSE AND CALL DROPPED NO CALL BACK MADE ,no email sent but AOB MADE BY AGENT ON CALL DISCONNECTION INVALID
2.Sharma,Saurav 21ee5f6f-7304-419c-8069-bc7b6f95ab09 NOT FOUND NO HOTWIRE ,AGENT TRANSFEERED IT TO HOTWIRE,CX ASKED TO DISCONNECT FROM HIS END,SO AGENT DISCONNECTED VALID
3.Sharma,Saurav 2a7043f0-4d56-4b6b-90b3-6d84ac87c1eb 72613112537001 YES NAME CORRECTION-AGENT ASKED THE DETAILS AND INBTW CALL DISCONNCTED,NO CLOSING DONE,CALL BACK NOT CONNECTED,EMAIL SENT BY AGENT VALID
4. SUSHMITA MAJUMDAR 3056edc0-cdc3-4b58-bf60-022fc22c5561 NOT FOUND NO NO CALL RECORDING FOUND
5.Raj, Kanika 32749fab-923b-45fa-b10f-ed894ab64bb5 72619011888886 NO CX CALLED FOR CHANGES QUERIES,AGENT INFORMED DETAILS AND CX WAS BUSY,ASKED CX TO WAIT AND THEN CALL DISCONNECTED,NO CLOSURE ON CALL DONE,NO CALL BACK ,NO CASE NOTES MENTION INVALID
6.Kaushik, Rahul 43135c98-b507-4db7-8c48-797c55425ed8 72604228929672 NO CX CALLED FOR QUERIES REGARDING REFUND,CX GOT UNRESPONSIVE,AGENT GAVE PROPER CLOSING VERBIAGES AND DISCONNECTED CALL VALID
7.VASU SHARMA 522808e5-c2c2-4a57-9849-6e8b64280b39 NO CX CALLED AND WAS ON CALL WITH DIFFERENT AGENT,CX GOT UNRESPONSIVE-AGENT GAVE VERBIAGES AND DISCONNECTED VALID
8.Raj, Kanika 5feb449d-eee6-4af6-909e-95e6f2cd289a NOT FOUND NO CX CALLED,AGENT DID PARTIAL OPENING OF CALL AND THEN NO SOUND ,CALL DISCONNECTED,NO CALL BACK
9.SACHIN ffc338bb-ca99-410f-81f7-6cee50737e50 72611099976255 YES ||CX CALLED REGARDING REFUND OF CAR RENTAL,INBTW CALL GOT DISCONNCTED ,AGENT CALLED BACK NOT CONNCTED,VM SENT AS PER CASE NOTES VALID
10.RAHUL KAUSHIK f831c4a3-db7e-444f-a939-e00924620304| NOT FOUND ||YES ||CX CALLED REGARDING FLIGHT BOOKING,ANYHOW AGENT DID NOT ABLE TO HEAR CX VOICE,GAVE CLOSURE ON CALL ,CALL DISCONNCTED,
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