Notes
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PRATHAM-20136342
1- 726089450376123
d00ad54c-31d5-44bc-934f-4b34ef8ca5e0
cx wanted to cancel the reservation due to emergency//non-refund reservation called car rental//Sam//Philippines//reservation department//full ref. can be provided//NFAT--Akanksha Call
2- 72587221056406
fe9e4820-2831-4c25-a280-6a19533fda4f
alexander//cx wanted to know that in which cabin he has the booking for and for baggage information//call disconnected tin between//CB cx//provided all details//NFAT
MOHIT
285e5032-e34f-4818-b24b-1bfe82255783 //
cx wanted to change both the drop off date & loc / called hertrz they were closed / adv same to pax / nfat
MUNMI-20118225
eb6e22b8-628d-48aa-b361-cbcdc09c31cd
72632453740421 (9544616708) cci asking that she booked the car with Unlimited mileage but she is at the car rental department they said that it not unlimited because she is Florida resident that why she has to pay 98.00usd extra to perchage call rental department but the call not connected inform pax to cancel and get refund but pax ask for the sup call name mel location sgf transfer //
AKANKSHA
1. 5682fc3e-9e5e-4fdc-9a66-577de2a3e81d /72516018440249 // CX LOOKING TO NAME CHANGE/ IMMINENT TRAVEL COLD CALL TRANSFER TO NAME CHANGE AS PER HT 41116
2. 72612566471257 – cx is calming for refund bcz he did not take the car bcz they was charging extra amount for car from cx 1280 usd approx including for tax and insurance - 099a9cb2-f8f7-4f88-8ab4-178bd5a68af6
3. 72628424240457 - cx want to cancel the booking due to changes of plans/ non refundable booking / call car rental for waver made contact with - Sam / loc -Philippines / from reservation department//full ref approved by him / try to cancel car booking from voyger and also from vnext but unable to cancel kindly cancel the booking as well/// -d00ad54c-31d5-44bc-934f-4b34ef8ca5e0
SUHANI
9007297158377.00 ||
0366a27f-abb6-4f4f-8b65-16c7d75c7ff7
cci stating that hotel denied their reservation and asked them to pay for reservation as they could not find booking with hotels.co || aob to hotel to cross verify same ||
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