Notes

Amadeus prtl rfnd fqp pricing

fqpnas/cu/ab6/d10may21jfk/cq/abr/d11may21tpe/cq/abr/d12may21ceb-/r,up,20apr21

fqp(origin)/c(cos)/a(al)/d(date of dept)(destination)/c(cos)/a(al)/d(date of dept)(destination)-/r,up,(doi)

select fare - FQQ(L.no.) ---> FQQ01



open trf panel

update used fare trfu/u(amt) ---- > trfu/u569.00

take used taxes from fqp pricing and update or remove as necessary

to update - trfu/tu(tax line no.)-amt ---- > trfu/tu2-10.00

to remove - trfu/tx(tax line no.) ---- > trfu/tx7



trf

used taxes and fare updated in trf panel
*****************************************************
VOLUNTARY EXCHANGE IN AMADEUS



CHECK THE TKT STATUS - OPEN STATUS (ONLY WE CAN WORK UPON OPEN STATUS) O/A
CHECK THE CORRECT PCC. IF NOT THEN JUMP TO CORRECT PCC
RUN ATC/SAE COMMAND – IN AMA = FXQ/FXO
IF RUNS, THEN GO FOR THE EXCHG
IF ATC FAILED, THEN CHECK FOR THE FARE RULES
IF FARE RULES ARE PERMITTING THEN GO FOR MANUAL PRICING, IF NOT, THEN DENY THE PAX




To update a new card in AMADEUS –

FPO/CC(oldcardtypeVI/CA)+/CC(newcardtype)12312342352353/expirationdate





INVOLUNTARY EXCHANGE



CHECK THE TKT STATUS – ONLY WE CAN WORK ON OPEN STATUS
CHECK THE CORRECT PCC. IF NOT THEN JUMP TO CORRECT PCC
CHECK THE HISTORY OF TKT
CHECK THE AL POLICY IN VNEXT
GO AHEAD AS PER THE POLICY.
RUN FXI IF PROVIDING ALT FLIGHT
PROCESS INVOL REFUND IF PROVIDING REFUND (STEPS MENTIONED ABOVE)
UPDATE THE COMMISSION UJSING COMM SCRIPT
UPDATE MANUALLY IF COMM SCRIPT NOT WORKING. YOU WILL FIND COMM USING (RH/ALL>MD-FM)
HOW TO UPDATE THE COMMISSION MANUALLY – FM 0.00A/XO/0.00A
UPDATE THE WAIVER CODE AS MENTIONED IN POLICY
THEN PROVIDE DISCLAIMER TO PAX ABOUT THE FLIGHTS
TQT
RUN TTP/ET/RT/EXCH/T(TST NO.)




INVOLUNTARY REFUND



CHECK THE TKT STATUS – ONLY WE CAN WORK ON OPEN STATUS
CHECK THE CORRECT PCC. IF NOT THEN JUMP TO CORRECT PCC
UPDATE THE OSI – OS YY (FREE FLOW TEXT)
REMOVE THE FLIGHT SEGMENTS
OPEN TKT MASK – RTTN
TRF/L(TKT LINE NO.)
UPDATE THE WAIVER CODE IN WAIVER BOX – TRFU/WA (FREEFLOW TEXT)
INITIATE THE REFUND – TRFP




FTC REDEMPTION IN AMADEUS



CHECK THE TKT STATUS (OPEN STATUS)
CHECK PCC
CHECK THE TKT IMAGE FOR (Date of issuance, Date of Travel, COS)
Check the policy (for validity and waiver codes)
If eligible, add the flights, Run ATC
If ATC failed, check Fare rules.
Tell the Pax Fare Difference.
If ok then add waiver codes.
Issue the TKT
To update new card – FPO/CCVI(Old Card Type)+/CCVI(New Card type)1234235325623/1226


FTC REDEMPTION IN SABRE



1. CHECK THE TKT STATUS (OPEN STATUS)

2. CHECK PCC

3. CHECK THE TKT IMAGE FOR (Date of issuance, Date of Travel, COS)

4. Check the policy (for validity and waiver codes)

5. If eligible, add the flights, Run ATC

6. If ATC failed, check Fare rules.

7. Tell the Pax Fare Difference.

8. If ok then add waiver codes.

9. Issue the TKT



MANUAL PNR CREATION IN AMADEUS



1. NAME - NM(# of pax)(correct LN)/(correct FN) (ADT)

2. FLIGHT AVAILABILITY - AN(flight date)(city pair)/A(airline code)

3. SEAT SELECTION - SS(number of seats)(COS)(line number availability)

4. DATE OF BIRTH - SRDOCS YY HK1-----(date of birth)-(gender)--(correct LN)-(correct FN)–P(pax assoc)

5. TICKETING LINE – TKTL

6. PHONE NO. OF PAX – APC- 12332442

7. EMAIL ID OF PAX – APE – [email protected]

8. RFA

9. ER

10. IR







MANUAL PNR CREATION IN SABRE



1. NAME - –(# of pax)(correct LN)/(correct FN)*ADT(passenger type)

2. FLIGHT AVAILABILITY - 1(flight date)(city pair)¥(airline code)

3. SEAT SELECTION - 0(number of seats)(COS)(line number availability)

4. DATE OF BIRTH - 3DOCSA/DB/(date of birth)/(gender)/(correct LN)/(correct FN)–(pax assoc)

5. TICKETING LINE – 7TAW/

6. 6A

7. ER

8. IR









VOLUNTARY EXCHANGE IN SABRE



1. CHECK THE TKT STATUS - OPEN STATUS (ONLY WE CAN WORK UPON OPEN STATUS) O/A

2. CHECK THE CORRECT PCC. IF NOT THEN JUMP TO CORRECT PCC

3. RUN ATC/SAE COMMAND – IN SABRE – WFRF

4. IF RUNS, THEN GO FOR THE EXCHG

5. IF ATC FAILED, THEN CHECK FOR THE FARE RULES

6. IF FARE RULES ARE PERMITTING THEN GO FOR MANUAL PRICING, IF NOT, THEN DENY THE PAX