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72625913985437
(Dollar Rent A Car)/(CAR COMPLAINT)
e1153d25-79d5-4693-9762-10cf821cb7a9
cci to say that she was charged 50 USD per day for the car upgradation as the vehicle which she was booked was not available and at the time of pick up she was told it is 50 USD for whole booking/now cx is very much upset and wants to see what we can do in this/tried contacting the vendor but they have no number working so dialled a number through vnext but the agent said u need to contact pickup location regarding this/told her tried doing that but unable to connect so she gave me another num to call but it was also not operational/so raised an SR
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7517003596084
(UNITED AIRLINE)(FTC REDEMPTION)(PURGED PNR)
2bec86f7-41a6-4a09-8132-12b4ec9a0a24
cci to redeem travel credits/no itinerary num /tkt num showing as secured tkt record /under AL control/called the al to make its status to open/but unable to do it as the ua agents wre transferring my call from here to there but not to the concerned dept/in b/w call disconnected/cld back cx but it left me to her VoiceMail/nfat//
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