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PRATHAM
7636b1c5-561d-47c3-bb15-619da498118a//
+49-15150159567//9327922293554//[email protected]//virgin atlantic//delta//[email protected]//15622476020//CDE12333686//3L9QHY//cx wanted to do vol change//virgin Atlantic airline//cx was not able to provide the itinerary number//while talking the call was dis.//CB cx//cx provided some details//tried each details tp find the reservation//but no inf. was found//SECURED ETKT RECORD(S) using ticket numbers//RT3L9QHY-SECURED PNR //cx said that her sister is having a convo with delta //told she'll see//NFAT
ca345437-71f6-40c6-b12b-f1b00e12d1ad//car rental//ca345437-71f6-40c6-b12b-f1b00e12d1ad//72633871048248//13072628035//Junior//Caribbean//Billing department//72633883490687//cx was not able to get the car // already paid for the collision damage plan //looking for refund for it// called car rental//yes full refund can be provided //Junior//Caribbean//Billing department//hence raising SR for refund//Domini//Houston//Customer Service//told that the full refund can be provided//raised SR under refund
72470171543270
d93276a9-6a71-42d8-8e21-0030167d9888//there were changes on the reservation ASC// previously cx called and made the changes but the changes was not updated on the website, so cx called to confirm the changes//checked the ticket image and checked the flight details on airline website, all matching provided the same details to cx and sent the email to the cx as well from the airline side//cx was looking for the information for seat assignment, so provided the british airways , jetblue and american airline number and provided all details for seat// then cx asked for ESTA - related to BA app and visa//so requested cx that when she will calling BA so she should ask them//cx ok//NFAT
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