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there were changes on the reservation ASC// previously cx called and made the changes but the changes was not updated on the website, so cx called to confirm the changes//checked the ticket image and checked the flight details on airline website, all matching provided the same details to cx and sent the email to the cx as well from the airline side//cx was looking for the information for seat assignment, so provided the british airways , jetblue and american airline number and provided all details for seat// then cx asked for ESTA - related to BA app and visa//so requested cx that when she will calling BA so she should ask them//cx ok//NFAT
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