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Sir, your call is being disconnected due to no response from your side
Greeting for the day, I'm Kailash from Snapdeal. am I talking to Mr/Mrs CX name.
Sir/Mam, you have order ............ from SD plz confiirm did you received any call for delivery.
(no) I apologize for the inconvenience caused.
(yes) What conversation did you have with delivery boy
Sir/Mam, can I put your call on hold to check the information.
thank you for being on hold.
UD
Sir, I can see here that delivery could not be completed due to <UD reason>.
We apologize for the inconvenience caused. We will deliver your order at the earliest. I am rescheduling your order delivery for that will you please confirm you address. and plz share your alternated no. and landmark so that it will easy for courier partner to deliver your order.
I have rescheduled your order delivery same will we re-attempted within next 24 hours. It will delivered to your through " courier partner name" .
PDF (out for delivery)
Sir, I can see your product is "Out for Delivery" now and you will shortly receive a call from the courier team. You will get delivery on and before 9 pm. It will deliver to you through " courier partner name".
RTO (return to origin)(COD)
Sir, We apologize as we were not able to deliver your order even after multiple attempts. I request you to please place new order.
I will make sure that this should be your first and last bad experience with us and you won't face such a problem in the future. I apologize that you are experiencing this problem.
I’m sorry to hear you are having these problems. We will get this resolved as quickly as possible.
Cancellation:-
May, I know the reason for cancellation, as this is one of our best selling item & I am sure you will like it.
Want to Cancel - Not Cancellable Stage Prepaid
Sir/Madam, Your product has already been dispatched, however, I am taking the cancellation request. In case, the courier team tries to deliver the product, please refuse the delivery.
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