Notes

I would like to tell you is that, every person, carries a sort of energy with them, and you carry a nice breeze of positive energy with you, It feels good to talk to you and I really appreciate that!!❤️

You're a wonderful customer. Customer understanding make this place delight to work over here. Thank you so much for being so patience and supportive ❤️❤️

I would like to inform you there will be $100 tech visit charges however the tech will pre inform you about the charges and with your permission he will proceed ahead.

There is a good news for you as I have successfully scheduled the technician visit at your place and this is the ticket number for your reference: #CR056971664

I just want to inform you that we have 2 options over here one you can visit nearest Xfinity store and replace the modem or else i can make the shipment and it will take 3-5 business days to deliver this. Which one will works for you Ubon?

Let me take this opportunity to welcome you to Xfinity family. Thank you so much for choosing Comcast to be your service provider. We are so grateful to have you and we value your business.

Thank you for bringing this up to me.I completely understand your part, I will surely help you with this. Please be rest assured and let me take the complete ownership of the concern you have and so I can help you with the best possible resolution

I appreciate all your working before coming on chat to fix the problem from your end. Now let me take care of this for you.

Till then you can relax and grab a cup of coffee.

I understand that it is not you who has debt but other customer who was living at the address.
You do not have to pay the house debt the store member will help you to clear this but you need to carry the proof of address and proof of identity.
Once the store member will clear the debt he will also help you to restart your account.

Hyeyoung i wish i could have helped you with this but as we are from basic troubleshoot team we have limited access but do not worry we do have dedicated team for this let me share the number with you kindly call on the number the team will surely help you the number is 1889364960.