Notes

Write a note in this area. It's really eBank of america
This is jason
How can i help you today?
.....
.....
Sorry to hear that, you don't have to worry about any thing
I will check your account and then i ll put your account under monitoring!!
Verification(last 4 of a/c no. & ssn)

Let me pull up the account detail & i ll b right back!!

Thank you for waiting!!
I hv ur a/c in front of me!
Share balance
Share transaction
Share the charge(scheduled charge)
To be taken out of your account after 2 hours from now!
.......

Plz don't worry about it, let me go ahead and dispute the charge for you, stay online i ll be ryt back!!!

Sir/ma'am u der?
I am sorry to inform you but i can not dispute or cancel this charge becoz i can see, this charge is already authorized by you that too on your registered phone number! And it is scheduled to be taken out from your account after 2 hours from now!!!!
Let me give you some information on this charge, i can see this charge was made early morning today at 4:33 am, and when this charge was made we gave u call on your registered phone number to verify if its u making the charge or not, as it is a high dollar charge plus a overseas charge, so it was a automated call n you had 2 options, press1 if you recognize the charge of $..... going to www.pornhub.com or if you don't recognize the charge than please press 2, so we got 1 as an answer from your side and that too frm your registered phone number, so if you have already authorized a charge it can never be disputed or stopped!!

........
So you are telling me your phone lines are also hacked??
........
See i ll be honest with you, this charge can not be stopped as its already authorized by your phone number, so now only thing i can try is i can talk to the fraud protection team about it and lets hope they have some alternate option so we can go ahead and save your money!!
So let me talk to them you plz stay connected, i ll be right back!!

Alright, i spoke to them, they can not stop the charge either but yes they have given an alternate option so we can go ahead and save your money, now let me tell you how you can do it, first tell me!
Do you know what is a duplicate charge??
In banking a duplicate charge is something when the charge is made for the same product,of the same amount, at the same time, and with the same merchant,(give example)
So if we get ant duplicate charge we put a hold on both the charges and call the customer to confirm whether the cx wants both the charges to go through or 1 should go through or none of them should go through so according we do it, so now in ur case we ll have to create a encrypted duplicate charge so when we do it we ll have the right to cancel the charge made by hackers n reverse the charge made by you so ll not lose anything, you ll get your money back!!
Fo for this you need to go ahead and convert $..... into security cards, that means you need to go out and buy security cards worth the same amount from stores nearby like lowes , krogers, and there are many stores where you can get these cards!!
But you need to make sure that you are buying these cards in time coz in this case the time is of essence coz the charge will be taken out in 2 hours,
(Then verify microsoft guy nicely and then tell her to stay online and buy cards, give all the guidlines only when cx is outside stores)!!!

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