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- Amadeus Name Correction + US POS
- Work on name correction only if within 72 hours
Types of Name Change: depends on the policy of airline
1. Minor
2. Major
Process:
MINOR:
1. Check name correction policy (29322)
2. GDS steps also mentioned in HT
3. After correcting name also update SFPD and TSA no. as well
4. Enter waiver mentioned in policy
edit endorsement : line no./waiver code//copied old endorsement
OSI: OS airline code OSI TEXT
5. copy ticket image and taxes in draft
6. Never use FXI for even exchange to store fare for name correction - because leaves remarks of ASC due to FXI
Store fare: enter command TTC -- graphical window will open -- enter base fare and taxes and other details and update the details
check new TST by doing command TQT
7. Save it - RFA
8. GO to EXR -- Name Correction -- Queue it
What if Penalty for correction:
HT 10489 -- .... outside GEVR -- search "DECC" command -- auth will generate -- add auth in FP line
if airline charging for flight : 1. correct name 2. change SFPD and other details 3. make vol exchange so no need to create TST and follow the above steps
MAJOR : make PNR and follow steps mentioned in HT
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