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CPS Noting
Account Number
-from the billing statement that the patient receives
-also known as GPI
-if no account number, then First & Last Name, and DOB
-every call is documented
IDX
-physician tool
-doctor's charges
SMS
-facility charges
-tools used in rendering the service to the patient
One Source/Passport
-payment history
-billing statement
-to pull up an account: financial services -> patient search
-automated
-Patient Name/Patient ID/Gateway Payment ID/Last 4 digits of credit card
Visit Pay
-online banking access
(3 accounts)
guest user
-pays online
offline user
-pays online
-check payment arrangements
online/active user
-can access all of their medical information
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A. IDX
-one MRN for each patient for their whole lives
-how to pull up account:
1
copy and paste MRN
paste to IDX and put a dot before MRN
click the three dots
invoice number
IDX invoice = 8 digits
SMS invoice = 9-10 digits
2
MRN SMS
copy and paste MRN
paste to IDX and type ASM before MRN
click the three dots
3
use IDX invoice number
type the letter "I" before the invoice number
-can view demographics of the patient
-can view insurance details
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