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I can't do that, I am going to transfer you to another department.
Hold on (silence gap of two minutes).
You have to submit your ticket online on your own.
We have no system I cannot assist you, call later.
Hhhmmmmm to be honest, I don't know
I can't do that, I can only send you an email, that's it.
This is not the way we work, usually it takes 3 days for us to receive your information from the re seller.
TEAM 2
You are not going to receive your item until may the 20th.
This is your fault, you should have read your contract to make sure you're covered for accidents.
Gimme your email.
I can't really help you now, you have to contact your manufacturer, actually, it is better, if you like I can give you the phone number.
Since you don't have a receipt or proof of purchase there is nothing I can really do for you.
If you don't have your item handy, I won't help you.
Well it seems you're screwed since your protection plan doesn't cover accidents.
I can't find your protection plan on the system, you'll have figure out what to do
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