Notes

Published
Charged by airlines
Changed/cancel-GDS
Charged on GDS (Amedis/Spark)
Refund- GDS

Merchant
Change and cancellation - GDS
Charged by Voyager
Charged by Brand
Refund is done by SR only


TYPES OF AIRFARE

Bargen fare
Use it or loose it, no any change can be performed for this.
It is booked by published only.
Package and stand alone.

Restrictive fares /"Basic Economy" / lite fares / NEGO/ web fares
Both merchant and published
Package and standalone




Mini recap of flight
Your departure flight on the 26 April at 20:50 PM and arrival to Mumbai your final destination at 12:05 AM, connecting via Paris Charles de Gaulle Airport
also your return flight departure from Mumbai on 23 of May at 02:10 AM and arrival to your final destination on the same day at 12:50 connecting via
Paris Charles de Gaulle Airport.

PNR- Passenger Name Record.



Coadings/Commands
ADD TSA- (sr doco tp--k-TT135QZ6Q---usa/p2)
RT TN- retrieve / ticket number
TWD- ticket wide display
L- line
FQD-Fair code display, SFO-city departure code, BOM-city arrival, Date of departure with year, R, UP, issuance date of ticket, A-airline code, C-class of service.
RT- Retrieve
PNR- RTPNR
Name- RTN
Phone number- RTF
Email-
Flight information -
Ticket -
Billing Details -
Personal information -
RF - Receive From (RFDELAMALIK12)
ER - END RETRIEVE
IR - IGNORE AND RETRIVE
IG - TO REMOVE EVERYTHING FROM MY PAGE
HEMEAL- to find a meal
(ZOLO TIME STANDS FOR WHERE WE HAVE OPENED THE ID OF WHICH OFFICE)

(Sell seats/no of persons/call of the seat and no of flight we choose) - (SS2L10)
Code for searching the flight- AN15APRDELABI
Alt + up arrow - helps to recall the previous command
XE is for removing the last reservation
IR (ignore and retrieve)is to go to the 1st page of cx
ER9 (End and retrieve) End all commands and retrieve to remove the error
IG is to ignore the whole PNR
RF to save
SR for wheelchair(SRWCHCp1/S, SRWCHSp1/S, SRWCHRp1/S)

MD- Move Down
MU-Move Up
MT-Move to the Top
MB-Move to Bottom


NM1Malik/Akash(ADT)


Essential elements(PRINT)
P - Phone Feild        (3)AP 8130750899/[email protected]
R - Received From      (5) RFDELAMALIK12 // ER // ER //IR
I - Itinerary      (1) an22marFDFdel//ss2l10
N- Name Element    (2) NM1Malik/Akash(ADT)
T - Ticketing Time Limit   (4) TKTL(TKOK)
FP cash or FP cheque(Brand)
FP CC info(Airlines)
RTF - find pricing for the itinerary

RM
OSI- for all the airlines is (OSYY), OS for particular airlines is (OS AND AIRLINE CODE), (OSAAP1) also want to specify the pax

SSR-deal in only food and wheelchair



PNR-3RJEAB, 2JXE98, 36V4HV,





(YQ, YR- petrol/fuel tax, UB) - non-refundable tax


RTR-ALL remarks
RL- AIRLINE Recode Locator
RTI- Itinerary air segment

Commands:-
RT - RETRIEVE all pnr element / RTPNR- TO OPEN PNR
RTF - retrieve a fair element
RTA - air segment
RTN - retrieve name element
RTR - retrieve all remarks
RTI - entire itinerary
RTK - ticketing element
RTG - ssr and OSI element
RTJ - phone element
RL - retrieve airline record locater(it helps us to find the pax's ticket number on the airline's system)
NM1 - COMMAND TO ADD PASSENGER NAME => nm1pathania (last name of pax)/benstev(first name) (ADT)
APE- FOR ADDING E-MAIL

RF- RECEIVE FROM

ER- END RETREIVE (SAVE)

IR - IGNORE changes and display the last save data

IG - IGNORE changes made and exit the pnr.

AN- AVAILABILITY

RM - REMARKS

MD - move down

MU - move up

MT- move top

MB - move the bottom

APC - to add agency or customer contact number / (country code) then no. xxxxxxxxxx

AP- add a phone number

APE - add email

HK2 - HOLDING CONFIRM 2 (2 PASSENGER)
NN- need segment request sent to the carrier

UC - unable to confirm

HX - holding confirm but canceled

TK - an alt. option provided by the airline

SC- schedule change

AD- [Date][City Pair][Time]/X[Connecting City] - to add any specific connecting flight
ARNK - arrival terminal is unknown
xe - cancel segment
cx -change segment
as - add segment
os - original segment
rhi - Receive the history of the itinerary

ex3 - to cancel the element temporarily
sp1//an//ss//ex//fxf//ir// without save to check only
sp1//rfdelamalik12//ef//rfdelamalik12//er//er//ir to save then change an//ss//xe//rtaxr -ir- to Save if pax agree
rtpnr//fxf//fxq//rfdelamalik12// er//er//ir//smart flow then//rtq -- to change final step
QXP/ALL if want to delete all the tickets

sp is split the PNR9( when ever we split the flight booking and then we have to told the pax at the same time also inform then once it's saved we are not able to change).
To issue ticket- TTP/ET/RT
fxp, fxx, fxb

To check baggage capacity - RTF//TWD/L15 or IED or
VOID command- TRDC/ALL

if website did the changes then (webex)
Rf del id if agent did
BA34 - if airline did this from there side

TTH- to see the history of the itinerary
SSR, OSI, RM, SFPD, FOID
FXX, FXP, FXB, FXO, FXR

TQT- displays the confirmation of tickets
FQN01*PE- to know the policies of the ticket
fqddxbbos/d15apr23/r,up/alh/cl- ticket image for penalty
fxx, fxp, RFDELAMALIK12,

tqt, rt, fqddxbbos/d15apr23/r,up,date of issuence/alh/cl, fqn01*pe

How to open deleted PNR - rpp/rlc-PNR
RTTN/TED/l(segment number)
CHANGE MUST BE MADE WITHIN THE VALIDITY OF THE TICKET

SFPD MANUAL - SRDOCS EKHK1-----14MAR97-M--TEST-ALBERSAN/p2

TO issue tickets - TTP/ET/RT

Eco- KW, P.Eco- KY, Basicness class- KC, first-class - KF


RHI- to know who made the changes and edited the itinerary(History for itinerary)

fare base component is- from and to only

fare break point is in how many flight you had boarded to arrive the final destinations.
Codes of Vnext
sm3 for the seat map
Definitions of airline terms-1075


Name change policies-29322
ECR-36086
Article No.-30521
Check the policies of restricted fare-32168
Handle concerns with future travel credits-38329






Published
Charged by airlines
Changed/cancel-GDS
Charged on GDS (Amedis/Spark)
Refund- GDS

Merchant
Change and cancellation - GDS
Charged by Voyager
Charged by Brand
Refund is done by SR only


TYPES OF AIRFARE

Bargen fare
Use it or loose it, no any change can be performed for this.
It is booked by published only.
Package and stand alone.

Restrictive fares /"Basic Economy" / lite fares / NEGO/ web fares
Both merchant and published
Package and standalone




Mini recap of flight
Your departure flight on the 26 April at 20:50 PM and arrival to Mumbai your final destination at 12:05 AM, connecting via Paris Charles de Gaulle Airport
also your return flight departure from Mumbai on 23 of May at 02:10 AM and arrival to your final destination on the same day at 12:50 connecting via
Paris Charles de Gaulle Airport.

PNR- Passenger Name Record.



Coadings/Commands
ADD TSA- (sr doco tp--k-TT135QZ6Q---usa/p2)
RT TN- retrieve / ticket number
TWD- ticket wide display
L- line
FQD-Fair code display, SFO-city departure code, BOM-city arrival, Date of departure with year, R, UP, issuance date of ticket, A-airline code, C-class of service.
RT- Retrieve
PNR- RTPNR
Name- RTN
Phone number- RTF
Email-
Flight information -
Ticket -
Billing Details -
Personal information -
RF - Receive From (RFDELAMALIK12)
ER - END RETRIEVE
IR - IGNORE AND RETRIVE
IG - TO REMOVE EVERYTHING FROM MY PAGE
HEMEAL- to find a meal
(ZOLO TIME STANDS FOR WHERE WE HAVE OPENED THE ID OF WHICH OFFICE)

(Sell seats/no of persons/call of the seat and no of flight we choose) - (SS2L10)
Code for searching the flight- AN15APRDELABI
Alt + up arrow - helps to recall the previous command
XE is for removing the last reservation
IR (ignore and retrieve)is to go to the 1st page of cx
ER9 (End and retrieve) End all commands and retrieve to remove the error
IG is to ignore the whole PNR
RF to save
SR for wheelchair(SRWCHCp1/S, SRWCHSp1/S, SRWCHRp1/S)

MD- Move Down
MU-Move Up
MT-Move to the Top
MB-Move to Bottom


NM1Malik/Akash(ADT)


Essential elements(PRINT)
P - Phone Feild        (3)AP 8130750899/[email protected]
R - Received From      (5) RFDELAMALIK12 // ER // ER //IR
I - Itinerary      (1) an22marFDFdel//ss2l10
N- Name Element    (2) NM1Malik/Akash(ADT)
T - Ticketing Time Limit   (4) TKTL(TKOK)
FP cash or FP cheque(Brand)
FP CC info(Airlines)
RTF - find pricing for the itinerary

RM
OSI- for all the airlines is (OSYY), OS for particular airlines is (OS AND AIRLINE CODE), (OSAAP1) also want to specify the pax

SSR-deal in only food and wheelchair



PNR-3RJEAB, 2JXE98, 36V4HV,





(YQ, YR- petrol/fuel tax, UB) - non-refundable tax


RTR-ALL remarks
RL- AIRLINE Recode Locator
RTI- Itinerary air segment

Commands:-
RT - RETRIEVE all pnr element / RTPNR- TO OPEN PNR
RTF - retrieve a fair element
RTA - air segment
RTN - retrieve name element
RTR - retrieve all remarks
RTI - entire itinerary
RTK - ticketing element
RTG - ssr and OSI element
RTJ - phone element
RL - retrieve airline record locater(it helps us to find the pax's ticket number on the airline's system)
NM1 - COMMAND TO ADD PASSENGER NAME => nm1pathania (last name of pax)/benstev(first name) (ADT)
APE- FOR ADDING E-MAIL

RF- RECEIVE FROM

ER- END RETREIVE (SAVE)

IR - IGNORE changes and display the last save data

IG - IGNORE changes made and exit the pnr.

AN- AVAILABILITY

RM - REMARKS

MD - move down

MU - move up

MT- move top

MB - move the bottom

APC - to add agency or customer contact number / (country code) then no. xxxxxxxxxx

AP- add a phone number

APE - add email

HK2 - HOLDING CONFIRM 2 (2 PASSENGER)
NN- need segment request sent to the carrier

UC - unable to confirm

HX - holding confirm but canceled

TK - an alt. option provided by the airline

SC- schedule change

AD- [Date][City Pair][Time]/X[Connecting City] - to add any specific connecting flight
ARNK - arrival terminal is unknown
xe - cancel segment
cx -change segment
as - add segment
os - original segment
rhi - Receive the history of the itinerary

ex3 - to cancel the element temporarily
sp1//an//ss//ex//fxf//ir// without save to check only
sp1//rfdelamalik12//ef//rfdelamalik12//er//er//ir to save then change an//ss//xe//rtaxr -ir- to Save if pax agree
rtpnr//fxf//fxq//rfdelamalik12// er//er//ir//smart flow then//rtq -- to change final step
QXP/ALL if want to delete all the tickets

sp is split the PNR9( when ever we split the flight booking and then we have to told the pax at the same time also inform then once it's saved we are not able to change).
To issue ticket- TTP/ET/RT
fxp, fxx, fxb

To check baggage capacity - RTF//TWD/L15 or IED or
VOID command- TRDC/ALL

if website did the changes then (webex)
Rf del id if agent did
BA34 - if airline did this from there side

TTH- to see the history of the itinerary
SSR, OSI, RM, SFPD, FOID
FXX, FXP, FXB, FXO, FXR

TQT- displays the confirmation of tickets
FQN01*PE- to know the policies of the ticket
fqddxbbos/d15apr23/r,up/alh/cl- ticket image for penalty
fxx, fxp, RFDELAMALIK12,

tqt, rt, fqddxbbos/d15apr23/r,up,date of issuence/alh/cl, fqn01*pe

How to open deleted PNR - rpp/rlc-PNR
RTTN/TED/l(segment number)
CHANGE MUST BE MADE WITHIN THE VALIDITY OF THE TICKET

SFPD MANUAL - SRDOCS EKHK1-----14MAR97-M--TEST-ALBERSAN/p2

TO issue tickets - TTP/ET/RT

Eco- KW, P.Eco- KY, Basicness class- KC, first-class - KF


RHI- to know who made the changes and edited the itinerary(History for itinerary)

fare base component is- from and to only

fare break point is in how many flight you had boarded to arrive the final destinations.
Codes of Vnext
sm3 for the seat map
Definitions of airline terms-1075


Name change policies-29322
ECR-36086
Article No.-30521
Check the policies of restricted fare-32168
Handle concerns with future travel credits-38329