Notes
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72489611443449 / name change / pax wants to remove the last name of her mother / call name change / correct name-SANTA GIRESI info shared with name change agent / 4a22460c-c797-494f-a898-7ee5f417f2b9
72616605066034 / SR created / Melvin / pax was not able to pick the car as car rental didn't accepted the payment took the permission of AM Melvin/ SR created / bc9ed418-a99b-4698-94eb-f39f9a6b2319
72633800121839 airline (Melvin) NDC / PNR- VAZY5W / airline - KLM / pax wants to cxl the reser./ NDC resrv. tried to cxl the reserv. /unable to do that / Call AL approved by AM / spoke with - Andrea / loc- Philippines/ indo that non-refund/ only taxes refund / No FTC / pax ask for sup no Tl available / T-3 transfer / cfd7ef5a-7afe-4114-85c7-24c4c1ca2f67
72630049781887 - cx made the reserv. but entered wrong dates and time ask to send the email on her email / shared email but ask for sup T-3 tranfer / cx wants to make changes / info that she selected the dates/cx ask for sup / NFAT / transfer / b60e3878-2f52-496d-8bf2-c8bc6b5e84ba
22 aug
SR raised
72629575390870 SR raised Akash Car rebtal
pax wants to cxl the reserv. as the car rental is not allowing him to pick up the car and he is holding the license of Georgia / as per the policy Non-USA Citizens who present a foreign driver's license at the time of the rental will be required to present their passport as a second form of identification. If the national driver's license is printed in the non-roman alphabet must be complemented by an international driving permit. Driver licenses that are in English are only accepted from the United States. So pax ask for refund plz chk with car rental for a refund./ SR raised / ccad7a70-94e8-4a93-b8c3-fd8eee0facda
23 aug
72630275818472 call car / refund wavier request
the rental agency didn't provide the vehicle at the time of pick up / Call car rental owner - Scott / rental wreck a minot / owner / allowed the full refund please process the refund / SR raised for refund / e4dd340b-f505-4d0a-82cb-d293e576d5e8 // AJAY
72638404068820 SR
pax wants to cxl as this was an electric car / resrv. cxld / wavier raised for 50$ / a2c9e71d-aba6-4f3f-a119-0f81e9566e93 / SR raised
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