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0b9b5890-7626-4436-b64b-c36a05e15215//cx booked wrong departure state//and as per policy no changes non ref and no credits//told the same to the cx//cx ok //NFAT
01db9e3d-9df9-4b25-98c1-764a356c25a6//cx called to check the refund status //cx was not able to provide the details for verification//cx asked for sup// Supervisor provided//sup shared all the details//cx gtg//NFAT
5540f3e1-4129-4518-82a1-5eb19235af2a//[email protected]//cx wanted to get a regular car but she booked an EV//cx was not able to provide the itinerary number //checked using phone number-email id //no car reservation coming up//cx said she will see and call crawler//NFAT
d8952337-a23d-44b0-b424-a91927129a48//Hotel Reservation//electronic key maker was not working //nasty//smelled terribly//cigarettes' smell//carpet was sticky//so cx was looking for refund//Rahim Sir told to raise SR//72624716152801// hence raised SR under waiver//cx gtg
9e5e424b-8765-45d9-ba38-a5106bb8fca9//Expedia Canada POS//72627971035829//cx wanted to cancel the reservation//Transferred the call the Canada POS//Sarah took the call//cx gtg//NFAT
3fe7dffc-9be6-4a8b-bc80-dc0578145c46//there were some changes on the departing flight so cx wanted to change the destination to Austin on the return flight//provided the flights to the cx// No FD// there was no fare availability error // told the same to the cx // checked for alternate flight // provided the details no FD//cx not ok//tried again to the 7 pm flight // upgraded passenger//6$ as refund to be forfeited //entered it to penalty //NO FD//cx gtg//changes done//sent itinerary/cx gtg/
d424218f-26e4-42bf-875c-d3d15f141559//EPS reservation //cx was facing some charges issue//provided the cx with the EPS mobile number//cx gtg//NFAT
22c79270-b2bb-4c3c-a806-228b891c3bb7//+442827665263//72565031830487//
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